Rage

Over at the End of the Pier Show, Henry Gee muses on customer service. I know what he means, the sense that one is fighting marshmallow seems to pump up the rage factor with the greatest of ease.

 

I think I’m currently embarking on one such pump at the moment. It involves a bank transfer of a not inconsiderable sum of my hard-earned money which disappeared into the ether of the international banking system almost a month ago without a trace. It’s early days yet, but the first skirmish involved a person at a financial institution trying to pass the buck on any responsibility whatsoever to investigate said disappearance. I batted that back to her, and we’ll see whether she follows it up, as she (reluctantly) said she would. Watch this space.