Having a team composed of people who have a track record of all taking the same approach to getting the job done can be a less successful strategy than having a team composed of more diverse individuals. Basically,
diversity trumps ability; and research exists to show this. As
I mentioned the last time I wrote about this:
I know from my own experience that the most exhillarating (as well as at times, the most frustrating) team I ever worked with was one that, by design, was set up to be as diverse as possible. When we learned how to manage our diversity, we were extremely productive, and came up with great results.
As Ball says:
Encouraging diversity is not then about being liberal or tolerant (although it tends to require both) but about being rational.
Or as we put it to our employers: you shouldn’t support diversity in the workplace because it’s about being liberal or tolerant, but because it makes good business sense…
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