Reflections on life at “De Witte Wand”…

Category: Computers and Internet

  • Google Pulls the Plug on Picasa

    I see that Google has announced that it’s pulling the plug on its Picasa product; both the online service and the Windows application.

    Frankly, I could care less about the online service, but I’m sorry to see that Google will no longer be supporting or developing the Picasa application for Windows. For a while, it was pretty good, supporting photo metadata standards more than many products on the market. Yes, there were issues with it, and bugfixes seemed to take forever to come through (if at all), but for many folks it was good enough.

    I suppose we now know why those fixes were slow in coming, it seems obvious in hindsight that Google has had Picasa on the back burner for a while now. I note that the last major release was version 3.9, back in December 2011.

    The nearest free equivalent to Picasa that I’ve seen is Microsoft’s Windows Photo Gallery, but I suspect that Picasa users jumping ship to that product will merely be jumping out of the frying pan into the fire. The last major update to Photo Gallery was in 2012, and since then there has been deathly silence. I think that Microsoft has probably got Photo Gallery on the life-support machine, and their hands are hovering very close to the “off” switch.

    As for me, I shall carry on quite happily using Idimager’s Photo Supreme to do my metadata management, and Adobe Lightroom for digital development and retouching.

  • RIP, Windows Home Server…

    Once Upon A Time…

    A long time ago, way back in 1999, a man by the name of Charlie Kindel had an idea: Microsoft was developing Windows for home PCs, why shouldn’t it develop Windows for a home server as well? His managers initially told him to focus on his real job, but his idea surfaced at CES in 2000 as a technology prototype called “Bedrock” focused on home automation and family applications. His idea went through more iterations until in February 2004, work began on a project called “Quattro” and that resulted in a product group to be formed in 2005 to produce what was to become Windows Home Server.

    The first version of WHS was released to manufacturing in July 2007. I, along with thousands of others, had been testing the software at home prior to release. There were some issues that I found, but by the time of release, the majority had been resolved. Technically, it was pretty solid, but of course, Microsoft Management had got involved, and one of the potentially unique selling points had been removed. Despite being aimed at home users, remote access to your computers from outside the home wouldn’t work if you had home versions of Windows installed on your computers.

    Apart from that castration by Management, WHS still had some very clever and innovative technology under the hood:

    I bought an OEM license for WHS in November 2007, and have been running WHS ever since; first the original version of WHS, and then WHS 2011, which was released in April 2011.

    Windows Home Server 2011

    WHS 2011 was not a straightforward improvement over the original WHS. Indeed, it dropped the major feature of the WHS Drive Extender, much to the dismay of WHS customers. There had also been organisational changes at Microsoft; the original product team had been part of the Windows product group, now it found itself lumped in with the big boys of the Business Server Group.

    I had the distinct impression, watching the development of WHS 2011 and testing the betas over the months leading up to April 2011, that things were not going well with WHS 2011. As I wrote at the time: Microsoft had the chance to build upon the base of WHSv1 as a server and media appliance that could be used by the average consumer, and they threw that chance away.

    So WHS 2011 turned out to be something of a damp squib, with some features that had obvious design shortcomings or that never worked properly – hello, Media Library, I’m looking at you… Even the new server backup feature of WHS 2011 had a design shortcoming that took my breath away.

    Despite these shortcomings of WHS 2011, the positives still managed (just) to outweigh the negatives for me, so I migrated from WHS V1 to WHS 2011. I had built a dedicated server to hold all our media collections (CDs, DVDs, Blurays), and the backups from all the other PCs in the house. With the installation of WHS 2011, the server itself was being backed up using off-site storage.

    The End Is Nigh

    However, it was clear that Microsoft no longer loved Windows Home Server, and it was no surprise when Microsoft announced in July 2012 that there would be no next version of WHS. That meant, according to Microsoft’s Product Support Lifecycle rules, that WHS 2011 would continue to receive mainstream support until April 2016. Well, hello, that’s just two short months away. Thus, I needed to prepare a contingency plan.

    Making The Move

    I could have replaced the server hardware with an off-the-shelf NAS, but it seemed to me that would be an unecessary waste of good hardware. Instead, I could just change the software environment and keep the hardware intact. Not feeling inclined to go to the dark side (i.e. Linux), or for shelling out for a copy of Microsoft’s Windows Server Essentials (at ten times the price of WHS), I decided the best approach would be to use Windows 10 Pro in headless mode (i.e. without an attached monitor, mouse or keyboard). The WeGotServed site publishes a useful guide on how to do this, called, not unexpectedly, Building A Windows 10 Home Server. Whilst I think I could have got by without purchasing this guide, it does cover the entire process from a to z, hardware and software. I found it useful as a refresher of my knowledge, and for someone who is new to the idea of building their own server, it would be invaluable.

    The problem is that Windows 10 is not Windows Home Server. In particular, the feature of automatically backing-up client PCs to the server is substantially different in Windows 10, and it is not an improvement.

    Instead of WHS’s automatic backup of client PCs to single-instance storage, we have, not one, but two backup technologies to choose from in Windows 10 – and neither of them are ideal. Windows 10 offers:

    • File History backup
    • Backup and Restore (Windows 7)

    File History Backup

    While there’s a lot to like about the Windows 10 File History feature, it only focuses on the user’s personal data. It will only backup data held in the user’s Libraries, Desktop, Contacts and Favourites. It will completely ignore applications that have their own databases, e.g. Adobe’s Lightroom. For some years, Microsoft has been telling developers to store application data in locations contained in the C:\ProgramData folder, and now the File History feature will totally ignore such files. Also, user data that is not document-based is supposed to be held in locations contained in the C:\Users\Username\AppData folder. That is also ignored by the File History feature. It turns out that Microsoft’s own Windows 10 Mail App stores mail messages in the AppData folder, so File History will not backup your mail messages. Microsoft seems to be assuming that we store all our mail in the Cloud, e.g. in their Outlook.com service. Not everyone does.

    Also, unlike the elegant and simple-to-use client PC Backup function of Windows Home Server (which covers all files and also provides a bare-metal restore), File History does not use single-instance storage. So if a new version of a file changes even by one bit, the entire file is backed up as an entirely new copy onto your backup disc. It’s very inefficient and wasteful of storage.

    Backup and Restore (Windows 7)

    As the title suggests, this technology is a legacy from earlier versions of Windows. It also works in a completely different manner from File History (or the Backup/Restore feature in WHS). It is a System Image backup utility, that is, the entire contents of the PC are backed up in one go – a snapshot of how your entire PC looked like at the point in time when you made the backup.

    Whilst it’s useful to be able to make a snapshot in time of your PC, the WHS client PC can do this and more: it also allows you to restore individual files, and from different time points in their lives.

    The fact that Microsoft has clearly marked this Backup and Restore technology as deprecated makes me wary. I would not be suprised to see it removed entirely from future versions of Windows 10.

    Backup/Restore – What To Do?

    Given that neither of the backup offerings in Windows 10 can match the simple and elegant solution of WHS, if I’m going to have to use Windows 10, what can be done? I suppose one route would be to purchase a separate backup and restore application. I’ll keep an eye out for that, but in the meantime, my approach will be to use the File History route to backup my personal data (documents, pictures and so forth), and manually including a specific list of application databases (e.g. Adobe Lightroom, Photo Supreme, etc.) to be covered by File History. For my email folders, I will make sure that all my email is automatically forwarded to an Outlook.com account as backup.

    It’s not simple or elegant, but a kludge. Thank you Microsoft; one step forward, two steps back, as usual.

    Pulling the Trigger

    I could have stuck it out and carried on with WHS 2011 until at least April 2016. However, I’ve invested in a piece of server software that, it turns out, does not run well on WHS, but requires Windows 10. It is RoonServer. As a result, I have migrated from running WHS 2011 on our server to running Windows 10.

    The migration was pretty straightforward, and all the media libraries and server software are now running quite happily under Windows 10. I miss the ease of WHS and its backup capabilities, but Microsoft has stuck the dagger in its back in the interests of getting us all to move to the Cloud. It’s a great pity – despite all the song and dance about Cloud services, I am still firmly of the opinion that there is a place for a server in the home. Online streaming where I am in the rural Netherlands is neither fast enough, stable enough, nor cheap enough to be considered a viable alternative.

    Addendum, 27 February 2016: I see that Microsoft’s SBS group has just published a survey to ask the user community for feedback on the features of Windows Server Essentials to help them prioritise their planning for the next version. I left a comment:

    Looking through the questions in the survey, it is very clear that you are targeting a particular group of business users. For those of us who grew up with Windows Home Server, and who mourn its passing, there is nothing to see here. Our feedback is clearly of no importance to your plans.

    The comment is currently stuck in moderation. We’ll see whether it emerges and gets published. And, of course, it never did get published… Perhaps the truth hurts too much, or more likely, they couldn’t give a damn.

  • Media in the Home – The Journey Continues, and Roon is Discovered

    Music

    My journey to get the best experience of listening to music began many years ago, when I was still a teenager. That was when I first dipped my toes into the waters of HiFi. Using the wages from the first couple of years of summer jobs, I invested in a Quad 33 pre-amp and a Quad 303 power amp, coupled with a pair of modest KEF speakers, Goldring Lenco turntable and Shure pickup. The resulting sound was a revelation when compared with my parent’s radiogram that squatted in the lounge of our family home.

    Over the course of the years I’ve been through several upgrades all of the components, and moved from vinyl to CD (yes, yes, I know many audiophiles will be frowning). There have been some constants over the years as well: I’ve stuck with Quad equipment. In 1976 I invested in a pair of Quad Electrostatic Loudspeakers, and in 1981 upgraded the amplifiers to a Quad 44 pre-amp and Quad 405 power amp. Today they are still going strong and continue to give me much listening pleasure.

    Movies

    The journey with Home Cinema only began in 2008, when I assembled our first flatscreen TV, a Bluray player, a Denon AVR, and eight B&W loudspeakers for our first Home Cinema system. This worked pretty well, but there were niggles. A couple of years later, these niggles grew in importance to the point where I decided to replace the Bluray player with an HTPC. So I built my first HTPC, and coupled it to my Windows Home Server, which by this time was holding the contents of our CD, DVD and Bluray discs.

    The next couple of years proved that HTPCs are still for enthusiasts who are able to roll up their sleeves and fiddle about, still I was happy doing that. Fast forward to October 2014, and it was clear that major changes would be necessary in the media application software of the HTPC. Microsoft would be dropping support for Windows Media Center (WMC) and I would have to find an alternative. I found two candidates: Plex and Emby. Neither of them were as good as WMC at the time, but I placed them on the waiting list.

    As promised, when Microsoft released Windows 10 at the end of July 2015, they had removed WMC from the operating system, so I needed a replacement. I was still not convinced that either Plex or Emby had Home Theater applications that were better than WMC had been, but needs must, and I ended up installing both on my HTPC, with the corresponding Plex and Emby server applications installed on the Windows Home Server 2011 system.

    From my perspective, and requirements, the weak points of both Plex and Emby are that they focus primarily on movies and TV; music and photos are way down the list of priorities as far as the developers are concerned. Another drawback is that both Plex and Emby are in the throes of redeveloping their Home Theater applications, and the new versions are little better than early alphas. We may be six months to a year away from solid releases of the new versions. What is even more disappointing is that the Plex Media Player (the new HT application) is even more limited in its handling of music collections than the Plex Home Theater application that it is supposed to be replacing.

    The current state of play is that I have both Plex and Emby servers running. I tend to use the old (now obsolete) Plex Home Theater application on the HTPC primarily for showing movies and TV episodes. I use both Plex and Emby Windows 10 apps on our other PCs and tablets, with a slight preference for the Emby app. I’m still looking at both to improve before being able to make a choice for one or the other.

    Music + Movies?

    There was a time when the HiFi system was integrated into the rest of the media environment. That was when I had Windows 7 or Windows 8.1 running on our PCs or tablets. Both operating systems supported “Play to”, which meant that I could use a music player application on a PC or tablet to stream music from the server to the Denon, and thence to the Quad pre-amp.

    Microsoft has effectively ruined “Play to” in Windows 10 to the point where it is not usable. I’ve given up any hope that Microsoft will get its act together and sort this out; the Windows 10 music player Groove continues to be without a “Play to” function and is practically useless in other ways. In addition, with every release of Windows 10 Microsoft seems content to give us a new collection of bugs, whilst crowing how much its customers love Windows 10.

    It’s difficult to switch between the Denon and the Quad when using either Plex or Emby; neither of them seem designed to handle multiple outputs, so I was rather resigned to going back to my physical CDs when I wanted to play music via the Quads.

    Then, a couple of weeks ago, I chanced upon a post in a Plex forum that alerted me to a music application called Roon.

    Roon – A Revelation

    So, what is Roon? It is an application available for both Windows and Mac OSX (with Linux coming soon) that:

    • cross references your own digital music library (plus the content of the Tidal streaming service if you subscribe to it) with hyperlinked metadata and editorial content in an intuitive interface; and
    • sends digital music in a variety of formats over a variety of connections to equipment that can play it.

    It certainly ain’t cheap (a yearly subscription costs $119 per year, while Lifetime membership costs $499). However, people choose to use Roon because it is the best “front end” for a music collection. The only thing like it is Sooloos, which is where Roon came from. Roon helps you organise and discover music.

    Audiophiles like Roon because it supports high resolution digital files and the sound quality it provides is second only to a very small number of other programs.

    Roon Labs is the company behind Roon, and although it is new, the people involved have been doing this stuff for a while (e.g. Sooloos). Roon Labs is working on the Roon software, and licenses software to hardware manufacturers for inclusion in output devices. So the Roon ecosystem over time will look something like:

    • Control Apps
    • Core (the central library management system and database)
    • Output devices

    In terms of software, Roon Labs are leaning towards:

    • Roon (all-in-one)
    • Roon Remote (Control App + Outputs (if applicable))
    • Roon Server (Core + Outputs)
    • Roon Bridge (Outputs)

    Plus you can get output devices from hardware manufacturers:

    • Roon Ready Audio Devices (Networked output devices, implementing RAAT – the network protocol used by Roon)
    • Roon Certified USB Device (USB devices that are known to work well and without quirks with Roon)

    And you can get server devices from hardware manufacturers (these devices run Roon Core and may or may not include Outputs):

    • Roon Core Certified Devices (Roon takes these devices into consideration when planning for the future, and assures they have a very long life with Roon)
    • Roon Core Capable Devices (Devices that work fine with Roon for now, but will not be taken into consideration when planning for future updates. For example, ARM, Intel Atom and J1900 based devices).

    Roon Labs haven’t committed to all the names yet, and that Roon Core Certified vs Roon Core Capable thing isn’t nailed down yet.

    Being an (ex-)Software Architect, I was impressed by the software design, and decided I’d give it a trial.

    Roon’s user interface is very elegant, and blows those of Plex, Emby and Groove clean out of the water. The entry screen gives an overview of your collection (note that it can be personalised for different users).

    Roon 20

    The top level menu immediately shows that in addition to Albums, Artists, and Tracks, Roon also knows about Composers and Works – these are elements that Plex, Emby and Groove haven’t got a clue about.

    Roon 21

    What I particularly like is that it can be clean and simple to use, but it is also easy to slice and dice your music collection (using the Focus feature) to find that hidden gem.

    Roon 22

    Or you can choose for serendipity, and follow links from the Discover screen, which changes over time:

    roon 23

    Hans Beekhuyzen, a Dutch audiophile, has made a good introduction (in English) to the Roon user interface on his YouTube channel:

    I decided I would trial a client/server configuration of Roon – have the Core component of Roon (RoonServer) installed on the Windows Home Server 2011 system, and install Roon software on all our tablets and PCs – including the HTPC. That way I could use any device to play back the content of our music library.

    I also added an Audioquest Dragonfly DAC to the HTPC to connect it to the Quad pre-amp. Roon can support multiple outputs, so with the Roon software on the HTPC, I could easily choose to play music either through the Quad or through the Denon.

    I ran into a couple of problems:

    1. The RoonServer software didn’t really like running on WHS 2011, and Roon Labs don’t support WHS 2011.
    2. Streaming music (FLAC 44.1 kHz, 16 bit stereo format) from RoonServer to Roon running on tablets or laptops (i.e. devices connected via WiFi) was occasionally problematic. The streaming would break or stop altogether. This does not happen with the same music streamed via Plex or Emby.

    I solved problem 1 by deciding to migrate our server system off WHS 2011 to Windows 10 (which Roon Labs do support). The writing has been on the wall for a while that I would eventually have to do this migration. Microsoft stops mainstream support of WHS 2011 in April 2016. This issue with RoonServer was the straw that broke the camel’s back for me, and provided the impetus to migrate.

    I’ve provided Roon logs to Roon Labs for the second problem, and they are investigating. I suspect that it is caused by the fact that I have two access points for our WiFi network here – the main access point at the router in the meter cupboard at the front of the house, and a repeater in the attic. In some parts of the house, a tablet will dynamically switch between taking the Wifi from the router or the repeater and vice versa. The network traffic of Roon seems to be a fairly constant 1,5 Mbps:

    Roon 08

    whereas that of Plex or Emby is much more “bursty”:

    Roon 10

    I am confident that this issue can be dealt with, and if the worst comes to the worst, I will still be able to use the tablets to browse the library and to control playback to the HTPC and the Quad. This feature comes in the upcoming version 1.2 of Roon. I can then continue with using Plex and Emby for music on our WiFi connected devices. Not perfect, but workable.

    Final Thoughts

    The journey is not at an end, but I think, at least as far as my music is concerned, I’ve reached a basecamp where I can pause awhile. It’s nice to be able to hear my music as it was intended to be heard on my Quad HiFi system once more, and that now includes high resolution music purchased online.

    Yes, I’ve crossed the Rubicon and invested in a lifetime subscription to Roon. I just hope that both I and the company can survive long enough to give me a decent return on my investment…

    With regards to our Home Theater experience, either Plex or Emby do it pretty well. I’ll wait to see how their Home Theater clients develop before deciding which one to go for. In the meantime, the now obsolete Plex Home Theater serves its purpose.

    Addendum: 18 May 2021

    I thought I’d add a note here to update the state of play as of the time of writing this addendum.

    I’ve dropped the use of Emby, but still use Plex for playing movies and video. I don’t use it for anything else (e.g. for Music, Photos, or Live TV).

    I’m still with Roon, which is now up to version 1.8, with much more functionality than when I started. And unlike some software applications, the additional functionality is genuinely useful.

  • The Lenovo Yoga 900s – a Review

    Introduction

    Lenovo has a range of consumer-oriented computers named IdeaPad. The range has a number of different series within it, each designed for a different purpose or user group. The Yoga series is a line of tablets and laptops. The name “Yoga” was chosen because the laptops have hinges that allow the screen to be fully folded back (up to 360°) to convert a laptop into a tablet. A Yoga laptop can also be placed in “tent” or “stand” mode for showing presentations or movies.

    Back in October 2015, I reviewed Lenovo’s Yoga 900 Ultrabook. In January 2016, Lenovo announced a variant of the 900: the Yoga 900s. Slightly smaller and even thinner and lighter than the Yoga 900, this is intended as the ultimate Ultrabook.

    A few days ago, courtesy of Lenovo, UPS delivered a Yoga 900s to me for review. This blog post is the result and focuses on the Yoga 900s hardware and its performance. When I reviewed the Yoga 900, I made a separate post looking at the software environment of the Yoga 900, i.e. the setting up of Windows 10, and a look at the software bundled with the Yoga 900 by Lenovo. The software side of the Yoga 900s is essentially the same as for the Yoga 900, so refer to that post for my findings on the software experience.

    Here’s a table that shows a quick comparison between the Yoga 900 and the new Yoga 900s:

      Yoga 900 Yoga 900s
    OS Windows 10 64 / 10 Pro 64* Windows 10 64 / 10 Pro 64**
    Screen 13.3”QHD+ 3200×1800 IPS, 300nits
    10 point Touch
    12.5” 1920×1080 FHD** or 2560x1440QHD
    10 point Touch
    CPU Intel Core i7-6500U* /
    Intel Core i5-6200U
    Intel Core m7- 6Y75
    Graphics Intel HD Graphics 520 Intel HD Graphics 515
    Memory Up to 16GB DDR3L 8GB DDR3L
    Storage 256GB/512GB SSD 256GB/512GB SSD**
    Active Pen support No Yes**
    Audio JBL stereo speakers with Waves Audio and DOLBY Home Theatre certification JBL stereo speakers with Waves Audio and DOLBY Home Theatre certification
    Webcam 720p, 30 fps 720p, 30 fps
    Connectivity 802.11 a/c Wireless
    Bluetooth V4.0
    802.11 a/c Wireless
    Bluetooth V4.0
    Battery Life 66 Watt Hour – 9.2 hours 54 Watt Hour – 10.5 hours
    Ports 2xUSB 3.0, 1xDC-in with USB 2.0 function, 4in1 card reader (SD, MMC, SDXC, SDHC), USB-C, Audio Combo Jack 1xUSB 3.0, 1xDC-in with USB 2.0 function, USB-C, Audio Combo Jack
    Weight 1.29 kg. (2.84 lbs) 999 gm. (2.2 lbs)
    Dimensions

    324 x 225 x 14.9 mm (12.75” x 8.85” x 0.58”)

    304 x 212 x 12.8mm
    (12”x 8.35” x 0.5”)

    Table 1
    *There is an i7-6500U, 16GB and 256GB SSD fitted on the Yoga 900 I have, and it is running Windows 10 Pro.
    **The Yoga 900s I have for review has a 1920×1080 FHD display, with 512GB SSD and Windows 10 Pro installed. The unit I received did not ship with an active pen included in the box.

    The Yogas are examples of what Intel calls the Ultrabook class of laptop. That is, they are ultrathin, using solid-state drives, low-power Intel Core processors, and (because of their thinness) do not have optical disc drives or full-size Ethernet ports.

    Unboxing

    The box is a minimalist design: white (on top) and orange (underneath), with four icons on the side representing the four Yoga configurations (Laptop, Stand, Tent, and Tablet).

    20160206-1235-50

    Like the boxes of the earlier Yogas, it contains a slick piece of paper engineering – after taking off the lid, you fold back the two flaps covering the top, and as you do so, the Yoga 900s rises out of the box to greet you. It’s a nice touch.

    20160206-1236-58

    20160206-1237-43

    Underneath the Yoga 900s are compartments that hold the power adaptor, the special USB power cable, and a sleeve containing the quickstart user guide. Since my review machine is pre-production, the guide was missing. 

    A side-by-side comparison with the Yoga 900 shows that the 900s is clearly slightly smaller. The Yoga 900s came in the Champagne Gold colour, while the Yoga 900 that I have is finished in sliver.

    20160204-1506-43

    Yoga 900 Externals

    The hinge on the Yoga 900s is the distinctive “watchband” design, which I personally find appealing and which works smoothly and very well.

    The Yoga 900 introduced a a USB-C port, supporting USB 3.0, native DisplayPort 1.2 video and VGA/HDMI output and which replaced the Micro-HDMI port of the Yoga 3 Pro. The Yoga 900s continues this direction. 

    Because the 900s is smaller than the 900, some features have had to be rearranged or dropped altogether. The recessed button that activates OneKey Recovery (see the post on the Yoga 900’s software) has moved from the right hand side of the Yoga 900 to the left on the Yoga 900s. Probably more serious for some, one button and two ports have now disappeared from the Yoga 900s. Just as the Yoga 900 dropped the physical volume controls present on the Yoga 3 Pro, the Yoga 900s goes one step further and has also dropped the display rotation lock button that was present on both earlier machines. The Yoga 900s also has one less USB 3.0 port than the earlier machines, and the card reader port has been removed altogether. Customers who used the card reader port in the past (e.g. photographers transferring images from their camera memory cards to the computer) will now have to use an external card reader attached via USB.

    Here’s a comparison of the righthand side of the Yoga 900s (on top) and the Yoga 900:

    20160204-1515-09 

    The Yoga 900s shows (from left to right) the power button, the headphone jack and a USB 3.0 port that can also be used to charge external devices.

    The lefthand side comparison:

    20160204-1515-56

    In the photo above, the Yoga 900s shows (from left to right) the orange-coloured charging port, the USB C port, and the recessed OneKey Recovery button. The charging port can also act as a standard USB 2.0 port. Lenovo provide a special USB cable for charging their Yoga machines. It has a connector that is physically different from a standard USB male cable (it has a small “nub” on one side). Here’s a photo of the special USB charging cable connector (above) compared with a standard USB 2.0 connector (below):

    20150929-1203-31

    The smaller size of the Yoga 900s compared to the Yoga 900 also means some rearrangement of the keyboard layout. Thankfully, it still has the sixth row of keys that was introduced on the Yoga 900. However, the keyboard is only 26 cm wide, compared with 28.4 cm on the Yoga 900. That means the rightmost column of keys has gone, resulting in one key missing altogether (the right-click menu key), with some keys moved around, or with different function combinations assigned to them.

    Here’s the keyboard of the Yoga 900:

    20160206-1242-25

    Note the right-click menu key between the Alt and Ctrl keys to the right of the Spacebar. And now here’s the keyboard of the Yoga 900s:

    20160206-1242-19

    The Right-click menu key has gone. I can’t say that I like the fact that the right Shift key and the up-arrow keys have effectively been switched around in this arrangement. I suspect that for some people that will take some getting used to.

    The keyboard backlight has the same two illumination levels as in the Yoga 900, as opposed to the single level of the Yoga 3 Pro. The champagne gold colour of the keys is a good contrast with the black surround. Apart from the rearrangement, the keyboard feels pleasant to use, and is comparable with that of the Yoga 900. 

    The trackpad appears to be the same in both machines, with an area of 60mm x 90mm. It’s a Synaptics trackpad, that unfortunately has not been certified by Microsoft as a Windows Precision Touchpad, perhaps because it is slightly smaller than Microsoft’s recommended optimal size of 65mm x 105mm. This also means that the trackpad settings are not integrated into Windows 10 Settings. More on the trackpad and keyboard in the Yoga’s Modes: Laptop section.

    While the Yoga 900 had a QHD high-resolution (3200 x 1800) display as standard, the Yoga 900s will offer a QHD (2560×1440) display as an option. My review unit came with a standard FHD (1920 x 1080) display with 10-point touch and support for an active pen (no pen was supplied, however). To be honest, at this physical size (12.5 inches diagonally), my old eyes are perfectly satisfied with FHD resolution. The pursuit of ever-higher resolution in laptops is somewhat lost on me. It causes more drain on battery life, and can introduce scaling issues with older Windows software. What I do regret is that Lenovo has stuck with a display ratio of 16:9. See my further thoughts on this in the Yoga’s Modes section.

    Lenovo has kept the aesthetic of the Yoga 900 by having a single piece of glass in the lid of the Yoga 900s. Both have a (very difficult to see) Windows button (with no haptic feedback) positioned below the display for use primarily when in Tablet mode. As I did in my review of the Yoga 900, I would argue that, with the advent of Windows 10, the Windows button has become redundant, since the Windows Taskbar with its Start button is always present – even in Tablet mode.

    At the top of the screen is the Yoga 900s’s webcam; capable of 720p @ 30 fps (the same as for the Yoga 900), along with the dual-array microphone. The speaker grilles, with JBL speakers behind them, are positioned underneath on the Yogas.

    Yoga 900 Internals

    After hearing feedback from customers that the performance of the Core M processor in the Yoga 3 Pro was slower than anticipated, Lenovo introduced the latest (6th) generation of Intel Core processors, codenamed “Skylake”, in the Yoga 900. Two versions are available in the Yoga 900 range; a Core i5 and a Core i7 model.

    So it’s a bit of a surprise to see that the Yoga 900s has once more gone back to the Core M processor. However, it is also of the Skylake generation, so it should be an improvement over the earlier Core M processor in the Yoga 3 Pro. Being a Skylake generation Core M device, the Yoga 900s is not equipped with cooling fans, unlike the Yoga 900 models. So it is completely silent in operation. Skylake also introduces a new generation of the graphics processor architecture, and the Yoga 900s has an Intel HD Graphics 515 engine (the Yoga 900 has the Intel Graphics HD 520). The Benchmarks section will tell the story.

    The Yoga 900s has 8 GB system memory installed as standard, whilst the Yoga 900 can have up to 16GB. Storage for both Yogas is the same; either 256 GB or 512 GB SSDs can be specified. However, while the Yoga 900 had a SATA interface to the SSD, the Yoga 900s is equipped with the more efficient NVM Express interface.

    The wireless connectivity technologies and interfaces are the same in both Yogas; they support 802.11 A/C Wi-Fi and Bluetooth version 4.0.

    The battery capacity in the Yoga 900s has been trimmed back to 54 Watt hours from the 66 Watt hours in the Yoga 900. However, this is more capacity than the rather disappointing 44 Watt hours of the Yoga 3 Pro. 

    And here’s my hobbyhorse again – like almost all laptops on the market today, there is no built-in GNSS to feed GPS coordinate data to the Windows Location service. I just feel that mobile devices should have a GNSS chip fitted as standard. Downloadable maps for map and navigation apps are supported directly by Windows 10, but I still can’t use the Yoga 900s (or indeed any of the Yogas) off the grid without an additional Bluetooth GPS logger to track its position.

    However, that omission apart, the Yoga 900s is a very attractive looking Ultrabook, with a good display (with pen and touch support) and connectivity options.

    Benchmarks

    PassMark Benchmarks

    PassMark Software provide benchmarking software and hardware. I downloaded their Performance Test 8.0 software and used it to run benchmarks on both Yogas (note: the Yoga 900 here is not the same 8GB pre-production machine as I reviewed back in October; it is a production machine fitted with 16GB memory). I’ve also included the results from the Yoga 3 Pro, as this was an Ultrabook that used the previous generation of the Intel Core M CPU. The results are shown in Table 2 below. I also downloaded HWMonitor from CPUID, to record the maximum temperature of the CPU reached when running the benchmarks.

      Yoga 900s Yoga 900 Yoga 3 Pro
    PassMark 1623.6 1821 1575
    CPU Mark 2860 4493 3628
    2D Graphics Mark 373.2 393.4 338.8
    3D Graphics Mark 435.6 426.6 392.9
    Memory Mark 1528 1992 1598
    Disk Mark 8139 3511 3208
    Max CPU Temperature 62°C 67°C 71°C

    Notice the substantial improvement in the Disk Mark – that is doubtless because of the inclusion of the NVM Express interface – and, despite the lack of a fan, the maximum temperature reached by the CPU is not high.

    Windows System Assessment Tool

    The Windows System Assessment Tool was first introduced by Microsoft in Windows Vista as a means to compare the performance of the hardware of Windows PCs. For Windows Vista and Windows 7, Microsoft provided an applet (the Windows Experience Index applet) to display the results. Although Microsoft no longer provides this applet in Windows 8.1 and Windows 10, the assessment telemetry is still in place and can be used by third-party tools to display the Windows Experience Index. I used the WEI tool from ChrisPC to display the results for all the Yogas: the Yoga 900s, Yoga 900, and the Yoga 3 Pro.

    Y900s 04

    Y900 28

    Y3P 01

    These benchmarks also demonstrate that, while clearly not matching the performance of the full Core i7 CPU of the Yoga 900, the Core M CPU in the Yoga 900s has improved performance over the previous generation used in the Yoga 3 Pro.

    The Yoga 900s is a decent performer overall, no doubt helped by the fact that it has the best disk performance of the three machines.

    Battery Life Test

    Lenovo claims that the Yoga 900s battery can last for 10.5 hours between charges when playing HD video at 200nits. I did a simple test of battery life under the following conditions:

    • Display always on at 50% brightness
    • Speakers at 100% volume with Dolby Audio on and set to music playback
    • Continuous music playback via Groove Music
    • Music streamed from a media server via WiFi

    Under these conditions, after 9 hours continuous play, the battery still had 25% charge left. This is good, and far better than the Yoga 900, which ran out of puff completely after only 6.5 hours under the same conditions.

    Performance summary

    As a result of this testing, it seems clear that the Yoga 900s will perform very well in activities involving both productivity (office work) and media consumption (watching movies/videos and listening to music). Battery life is much improved over that of the Yoga 900.

    Yoga’s Modes

    This section is basically a repeat of the story I laid out in the review of the Yoga 900 from last October. The points remain, for the most part, the same for the Yoga 900s.

    A prime selling point of the Yoga is the fact that it can be folded into a variety of modes. At the time of introduction of the original Yoga back in September 2012, this was a unique innovation. Since then, the concept has been copied by other manufacturers such as Dell, HP, Toshiba and ASUS, which proves that imitation is indeed the sincerest form of flattery. It also clearly demonstrates that the concept is perceived to have market value. Lenovo followed up with the introduction of the “watchband” hinge in September 2014, and now with the Yoga 900 we can see both innovations in a mature form.

    These are the four modes of the Yoga:

    Laptop

    The traditional laptop mode is probably the starting point for most people, and the mode in which I suspect most people will be using it for the majority of the time.

    The Yoga 900s keyboard is good, but compared to the Yoga 900, I think it would be placed second by some people. It does have an extended keyboard (a dedicated top row of function keys), and a quality feel. However, the keyboard is smaller than that on the Yoga 900, which has led to some compromises. These might take some getting used to, particularly if you have been using a Yoga 900 already.

    The trackpad is a Synaptics device that has not been certified as a Windows Precision Touchpad by Microsoft. The result is that it is not integrated in Windows 10 Settings, and Synaptics mimics the required Windows 10 touchpad gestures in their own driver. I also note that there have been complaints about the software driver in the community support forums of Lenovo. The latest version of the driver seems to have addressed the issues. Nonetheless, I feel that Lenovo should get their trackpads properly certified and fully integrated into Windows 10.

    The FHD display is good. Subjectively, it feels somewhat less bright than the QHD display on my Yoga 900, but it is bright enough for me. It’s a 16:9 ratio display, ideal for watching movies. For office work (e.g. word processing in Word, Excel), I personally prefer at least a 16:10 ratio. Even better would be the 3:2 ratio of Microsoft’s Surface range, or indeed of the Lenovo ThinkPad X1 Tablet. The 16:9 ratio is also not ideal in the Tablet mode (see later). The Yoga 900s has a large bezel area surrounding the display, particularly along the bottom. It should be possible to fit a 16:10 ratio screen that is the same width as the current display into the Yoga’s lid. If the (now redundant) Windows Button were to be dropped in the next Yoga generation, this would be very easy to do. The overall dimensions of the Yoga would then remain the same, but having a 16:10 ratio display would serve the Laptop and Tablet modes far better than the current 16:9 ratio display, in my opinion.

    Tent

    This mode is ideal for media (movies and videos) presentations, particularly in space restricted situations, e.g. on a shelf or an aircraft table. For viewing movies, of course, the 16:9 ratio of the display is now ideal. Couple the Yoga with a wireless presenter, and you can use this mode for PowerPoint presentations as well. In this mode the keyboard and trackpad are automatically disabled.

    Stand

    As an alternative to the Tent mode, the Stand mode can be used for media and PowerPoint presentations. It requires more space than the Tent mode, but the screen can be set to a greater range of angles for the best viewing experience. The keyboard and trackpad are automatically disabled in this mode also.

    Tablet

    The last mode is where the lid is completely folded back over the (disabled) keyboard, and to convert the Yoga 900s into a tablet. You can select to have Windows 10 automatically switch into Tablet mode, or to give you the option to switch manually. In this mode, the 10-point touchscreen and support for an active pen come into their own. I found that the size of the Yoga 900 (and the Yoga 3 Pro before it) made for a slightly unwieldy tablet. The smaller size and weight of the Yoga 900s works better for me.  The overall size is very close to that of an A4 pad of paper, just 7mm longer. So the size (and light weight) of the Yoga 900s is good, but unfortunately I find the 16:9 display ratio not ideal in tablet mode.

    The Yoga 900s has pen support, which the Yoga 900 did not have. Lenovo now use the new Wacom AES technology, which uses pens powered by battery or capacitor. I’ve ordered a Lenovo Pro Pen, which uses the AES technology. It will take a couple of weeks to arrive (I think Lenovo must be handcrafting it from the finest plastic somewhere in China), so I’ll add a note to this review about the pen performance at some point in the future.

    Talking of A4 pads of paper brings up one last point. One of the frequent uses of a tablet is for reading books or magazines. And once again, the 16:9 ratio of the Yoga 900s or the Yoga 900 provides (in my view) a diminished reading experience over devices with 16:10 ratios (e.g. the ThinkPad 10) or 3:2 ratios (e.g. the Surface 3 or ThinkPad X1 Tablet). Pages are rendered longer and narrower in 16:9, and the reading experience suffers as a result.

    20150930-1640-01  20140930-1314-11b20150930-1639-03

    I would certainly make use of the tablet mode of the Yoga 900s, particularly now that it has pen support. It will be interesting to see over the next few weeks (after the pen finally arrives!) which 2-in-1 device I reach for the most often: the Yoga 900s or my Surface 3. I’ll be reporting back on this later.

    Overall Conclusions

    In my review of the Yoga 900, I stated that the Yoga 900 was a clear advance over its predecessor, the Yoga 3 Pro. The Yoga 900s could be thought of as a refinement of the Yoga 900, a refinement that will appeal to a slightly different audience. If you want power and performance, and arguably a more ergonomic keyboard, then the Yoga 900 is your choice. If you want a smaller, lighter Ultrabook, with power for everyday productivity, and support for an active pen, then the Yoga 900s is an excellent choice. Small, but (almost) perfectly formed. The plus points of the Yoga 900s are:

    • Sufficient performance suitable for a wide range of consumer and business users
    • Good keyboard
    • Good battery life between charges (better than the Yoga 900)
    • Good display
    • Active pen support
    • Build quality and style
    • Light weight (makes Tablet mode a joy not a chore)
    • Flexibility in use

    There are some minus points (in my view):

    • The trackpad is not certified as a Windows Precision Touchpad
    • Unusual keyboard layout
    • No physical volume controls or display rotation lock button
    • Only one USB 3.0 port (the Yoga 900 has two) 
    • Few Lenovo apps deliver real value-add (see this post for details).

    And perhaps Lenovo could give consideration to the following for the next generation of the Yoga:

    • Move from a 16:9 screen ratio to at least 16:10, if not 3:2. Lenovo has done this for the ThinkPad X1 Tablet – why not for IdeaPad Yogas?
    • Include a GNSS chip to deliver GPS coordinates in real-time to the Windows Location service.
    • Put back the volume control rocker switch to support the ergonomics of Tablet mode.

    It is a fine example of the Ultrabook class of computer. It also offers additional flexibility with the configurations that it can be folded into. I like it.

  • Bumps in the Road to the Internet of Things

    Regualr readers of this blog may recall that I dipped my toe into the waters of Home Automation at the beginning of last year, and I have been running a Domoticz system since last March.

    I’ve been pretty pleased with it up until now, and the system has been expanded to control more appliances and to record their power consumption.

    This week, however, I hit a bump in the road. I noticed that since January 1st, we have apparently not been using any gas:

    Domoticz 48

    This clearly isn’t right, and in fact the gas meter itself is showing that gas is being used. However, the “smart meter” data connection to Domoticz is claiming that no gas is being used. It turns out that this is a software bug in the firmware of these smart meters, either in the gas meter itself, or in the electricity meter that reports consumption readings for both gas and electricity to Domoticz.

    The problem manifests itself if you have the combination of an Iskra-type 382 DSMR 2.2+ electricity meter with a Flonidan or a Landis & Gyr gasmeter. These meters were installed in the Netherlands during 2011-2013. And yes, we’ve got this type of electricity meter and a Landis & Gyr gasmeter. Bingo!

    Presumably, this “smart meter” is also reporting this same false reading back to the energy company. I suspect that they are all running around like chickens with their heads cut off wondering what to do about this.

    Worst case scenario is that all the meters will have to be exchanged if the firmware can’t be fixed. At the very least they will have to send out humans to come and read every meter so that customers can be accurately charged. I hope that the meter readers come equipped with a box to upgrade the meter’s firmware so that it’s a one time visit…

    Addendum 25 January 2016: Luckily, this issue has now been addressed, and a firmware fix is being rolled out to all the 400,000 gas meters affected by this problem. In addition, the fix is one that can be delivered over the network, so no humans are needed to visit every meter. It will take a couple of weeks before the fix is installed on every meter, but ours started working again as of yesterday…

  • Windows Live Writer – Now Open Source!

    Ever since 2005, I’ve been using Microsoft’s Windows Live Writer to create these blog entries. It has been my mainstay. An easy-to-use application that has allowed me to create and edit my blog on WordPress with ease. But ten years in computing terms is a long time, and ever since 2012 there has been a question mark hanging in the air – would Microsoft continue supporting Windows Live Writer, or would it be dropped, like so many other good and useful software applications have been (Picture It!, Microsoft Digital Image Pro, and Microsoft Money) I’m looking at you).

    For a while now, Scott Hanselman and others within Microsoft have been trying to get a version of Windows Live Writer released as Open Source, and today’s the day.

    An open source fork of Windows Live Writer is now available as Open Live Writer. Congratulations to Scott and the OLW team for reaching this milestone.

    This blog entry has been created and published to my blog using it. I intend to support this effort by switching to Open Live Writer from now on. It is clear that Microsoft will be pulling the plug on Windows Live Writer at some point in the not too distant future.

    The King is dead – Long live the King!

  • Curse You, Microsoft!

    Another day, another rant at Microsoft…

    Christmas is coming, so the Christmas Card production line has started here at the Witte Wand. We’ve got about 100 cards to send out to friends and family each year, and I use mailing labels to save a bit of time, rather than addressing each envelope by hand. My everyday printer is an Canon inkjet printer, but because I want waterproof labels, I prefer to print them on my trusty (20 year-old) HP Laserjet 5/5MP printer.

    So I duly fired up the printer, opened the Word document containing the mailing labels and attempted to print them. Nothing happened, apart from Windows 10 giving me a singularly unhelpful error message: “Printer in an error state”. The printer was fine, a selftest worked as expected, but Windows was insisting that there was an error. After some further detective work I discover that the cause of the problem is not the printer, nor the printer driver, but the Windows 10 software driver for the LPT (parallel) port.

    It turns out that the November update to Windows 10, to bring it up to the latest version of Windows 10 (version 1511), has a brand new version of the driver for the LPT port – and it doesn’t bloody well work.

    Apparently, one of the first things that Satya Nadella did on becoming the new CEO of Microsoft, was to let go a large portion of testers in favour of the programmers doing their own testing. While I’m sure that this saved Microsoft a chunk of money, did no-one bother to point out to Nadella that programmers do not always make good testers? Testing is a skill in its own right, and often programmers will miss bugs in their own code because they are too close to it.

    It seems to me that the end result is that Windows 10 was released in July both buggy and incomplete, and now with the November update, we, the customers, have a brand new batch of bugs to deal with.

    I am not a happy bunny at the moment.

    Addendum 2 March 2016: Well, three months after Microsoft broke the LPT driver, it appears that they have finally fixed it. No apologies, and no acknowledgement from Microsoft that there ever was a problem until this one sentence announcement buried away in the Microsoft Answers forum. Bad show, Microsoft, bad show.

  • A Narrow Escape

    Yesterday, my Surface 3 was sitting on my desk, plugged in for charging and quietly minding its own business. Our dog Watson decided to walk past and got his leg caught in the cable. He carried on walking and pulled the Surface 3 off the desk and on to the tiled floor. I saw it happen, but was unable to catch it in time. All I could do was to utter a very loud expletive.

    The Surface 3 landed on the point of one corner. I picked it up in dread, fearing that, at the very least, the screen would have cracked. To my surprise, the screen was intact, and the machine still working. The only evidence of the fall is the slight dent on the corner.

    20151123-1830-26

    It’s tougher than I thought.

  • The Saga of Broadband Internet

    Almost a year ago, I blogged about the poor state of internet in the Dutch countryside, and about our area in particular. Even though the Netherlands as a whole is high up in the league table of countries enjoying fast broadband internet, 196,000 households and 132,000 businesses in the Netherlands do not have fast broadband internet (defined by the EU as being 30 Megabits per second or faster). Far from it, many households and businesses around here are lucky if they get 3 Mbps.

    A year ago, it looked as though things might improve – the Province of Gelderland, in cooperation with ten Local Authorities (including ours), announced an initiative to lay fibre optic cables in countryside areas.

    Alas, it looks as though the project has run into difficulties – some thrown up by the EU, and some thrown up by KPN – the largest telecom provider here in the Netherlands.

    The plan was for the initiative to set up a company to lay the cables, and then lease them out to network operators for running of the network and provision of internet services to customers. The EU took a dim view of this idea, claiming it was not the role of government to get involved in the free market.

    Then KPN announced that it would be investing less in the laying of fibre-to-the-home (FTTH), and focusing more on upgrading the old ADSL-based copper cable network by investing in VDSL technologies, and also investing in 4G mobile networks.

    Broadband internet has been discussed a number of times in the Dutch parliament this year, and the Minister of Economic Affairs (Minister Henk Kamp) has made it clear that he does not see a country-wide rollout of fibre-optic cables as the answer, but is more interested in having a smorgasbord of technologies (strangely enough, eerily similar to those proposed by the KPN).

    Unfortunately, I think that all this will lead to a further gulf in the digital divide between those who can enjoy fast internet at an affordable price, and those who must remain in the slow lane, or pay through the nose for fast internet. The difference between living in the town or the countryside, in other words.

    Let’s take my situation as a typical example of someone living in the countryside. The original plan from the Province and the Local Authority was to provide me with FTTH for a one-time cost of €500 and a small additional monthly charge on top of my internet subscription to cover the total cost of laying the cable.  The cost of laying FTTH in the countryside is high, because new cables have to be laid to each home, farm, or business. According to Stratix, this would be in the region of €6,000 per connection (with some outliers in the Netherlands reaching several hundreds of thousands of euros). By contrast, in a town, the cost is around €600 per connection.

    However, if the FTTH plan does not go ahead in some fashion, what are the alternatives?

    KPN has said that they intend to upgrade 100,000 households currently on ADSL to VDSL technologies. This entails laying fibre from the telephone central exchanges to the wiring cabinets placed in a neighbourhood. The new fibre would replace the current copper cables that connect the cabinets to the exchanges. However, the connections between the wiring cabinets and the individual homes or premises would still be the original copper cables. KPN claims that this upgrade would deliver internet speeds of up to 100 Mbps. What they don’t say is that these speeds are only achievable over short distances. If you live (like I do) more than 2 kilometres from a wiring cabinet, then you won’t see much improvement over ADSL speeds. So, while I currently enjoy 4 Mbps over ADSL, I might get 8 Mbps over a VDSL connection. The only way that this could be improved would be for KPN to invest in many more wiring cabinets placed closer to houses out in the countryside. There’s also the point that these VDSL technologies consume more energy than ADSL (and more than fibre). Their ecological footprint is not good. Not for nothing does Stratix label these technologies as “last gasp”.

    KPN has also just announced that it will offer fast internet via 4G to the 100,000 households that it views as being “deep in the countryside”. It claims that this is “the solution for places with less than 6 Mbps internet speed via ADSL”. Well, that’s certainly me, but then KPN qualifies it by saying:

    In order to protect the quality of our 4G network, this [solution] is only available for addresses where:

    • Internet speed is less than 6 Mbps via ADSL and there is no planned upgrade in speed in the coming 6 months
    • The addresses are outside of town or village centres
    • There is sufficient capacity in the 4G network

    Our house certainly qualifies for the first two conditions, but it seems that there is a question mark against the capacity of KPN’s 4G network – when I entered our address into KPN’s availability check, it claimed that “Alas, this [solution] is not available for your address”.

    [Update: and now, a few days later, the availability check claims that the solution is available for our address.]

    Even if it were to be though it is available, I am far from convinced that it is the solution for me. One big difference between the subscriptions for ADSL/fibre and 4G is that ADSL/fibre subscriptions are based on charging for speed, whilst 4G subscriptions are based on data volume. So currently, I pay €50 per month for our internet and telephone access, with no data caps and unlimited telephone calls within the Netherlands, whereas with KPN’s 4G solution I would be paying €50 per month for internet only (no telephone), with a data cap of 50 GB per month. I would need to pay an additional €38 per month for our telephone. And 50 GB per month is nothing – last month we used 105 GB – and that is without any downloading/streaming of films from sites such as Netflix. Admittedly, I download preview builds of Windows 10 and other software under test, but I would argue that I am not too different in my usage pattern than someone working from home making use of Cloud services and video-conferencing. Equally for families using Netflix or similar services – 50 GB per month is not very much at all.

    The KPN 4G service does not support interactive TV services either, so unlike fast internet via fibre or VDSL/ADSL, you can’t have a so-called “triple-play” subscription (a combined internet+telephone+TV service). Most of us out here in the wilds get our TV service via satellite dish, so we’d have to continue with our subscriptions to the satellite services company (CanalDigitaal).

    I summarise the costs of the various scenarios in the table below. For the “Fibre” scenario, I’ve assumed that fibre-optic cable has been laid to our house, that I’ve paid the one-off charge of €500, and that the cable company would make a monthly supplemental charge of €22.50 to recoup the cost of laying the cable over a 20 year period. The triple-play subscription is what I would pay to my current internet service provider for a download speed of 20 Mbps.

    Monthly charge Current KPN 4G Fibre
    Internet €50
    Telephone €38
    TV €17.95 €17.95
    Internet+Telephone €50
    Internet+Telephone+TV €55
    Fibre connection charge €22.50 (est.)
    Total: €67.95 €105.95 €77.50

    To sum up then, the 4G alternative to FTTH is not attractive to me, either on practical or economic grounds. Sorry, Minister Kamp and KPN, you will have to do better than this.

  • And Microsoft Does It Yet Again…

    Oh dear, regular as clockwork, Microsoft opens its mouth to change feet, and creates another PR fiasco for itself.

    A year ago, Microsoft announced that it would deliver unlimited cloud storage to Office 365 subscribers:

    Today, storage limits just became a thing of the past with Office 365. Moving forward, all Office 365 customers will get unlimited OneDrive storage at no additional cost. We’ve started rolling this out today to Office 365 Home, Personal, and University customers.

    I signed up for this, and a few months ago, my 1 TB storage on OneDrive was increased, by Microsoft, to 10 TB, at no additional charge. If I were to put all of my music, photos, home videos and documents on OneDrive, then I would currently be using about 0.7 TB. That’s still comfortably under the old 1 TB limit, but the margin shrinks every year (I’m a packrat).

    It all seemed too good to be true. It was.

    Yesterday, Microsoft announced that there are going to be changes:

      • We’re no longer planning to offer unlimited storage to Office 365 Home, Personal, or University subscribers. Starting now, those subscriptions will include 1 TB of OneDrive storage.
      • 100 GB and 200 GB paid plans are going away as an option for new users and will be replaced with a 50 GB plan for $1.99 per month in early 2016.
      • Free OneDrive storage will decrease from 15 GB to 5 GB for all users, current and new. The 15 GB camera roll storage bonus will also be discontinued. These changes will start rolling out in early 2016.

    The reason for these changes is that, according to Microsoft, “a small number of users backed up numerous PCs and stored entire movie collections and DVR recordings. In some instances, this exceeded 75 TB per user or 14,000 times the average”.

    It does seem a little disingenuous of Microsoft to offer “unlimited” storage at no additional cost, and then be surprised when some people take them at their word. It would seem that we are all being punished for the actions of a few. And I use the word “punished”advisedly. By Microsoft’s own admission, the average user has 5.35 GB stored in their OneDrive (75TB / 14,000). Microsoft has now reduced the free OneDrive storage from 15GB down to just 5 GB (and abolished the 15 GB camera roll bonus). So the average OneDrive user will start paying.

    Lowering the free storage from 30 GB down to just 5 GB for millions of customers does seem to be a slap in the face, even if Microsoft has attempted to offer a sweetener in the form of a free one-year (only) subscription to Office 365 Personal (with its 1 TB of OneDrive storage). I suspect many of those customers will simply walk and switch to alternative Cloud services such as DropBox or Google Drive, because at a single stroke Microsoft has just made their competitors’ services cheaper than OneDrive.

    Sometimes I wonder what goes on in the minds of Microsoft management…

  • The Lenovo Yoga 900 – Software

    My last post looked at the hardware and performance of the new Lenovo Yoga 900. This post takes a look at the experience of the initial setup of Windows 10, and the software bundled with the Yoga 900 by Lenovo.

    Windows 10

    The Yoga 900 comes with Windows 10 installed and ready to be set up when the Yoga 900 is first turned on. “Setting up” involves choosing the language(s) you want Windows 10 to use, creating a user account, and connecting to a WiFi network. I’m based in the Netherlands, and Microsoft’s Cortana is not (yet) available for the Dutch market. Since I wanted to try out Cortana, I set up Windows 10 to use British English, and set the region to the UK:

    clip_image002

    There is, of course, the legal stuff to accept…

    clip_image004

    The next step is to connect to a Wi-Fi network. While this step can be skipped, and network connections set up later, it’s best to do it now for two reasons. First, critical software updates to Windows 10 that were issued after the operating system was installed during the manufacture of the Yoga 900 can be immediately installed, and second, if you want to create a Microsoft account during set up, it’s easier to be connected to the internet for this step.

    clip_image006

    Once connected, Windows 10 will offer to use the Express settings for the fastest setup, but you can elect to customise any of the defaults if you so wish.

    clip_image008

    At this point, if you have set up the network connection, Windows 10 will download and install any critical updates for you.

    clip_image010

    Then comes an important question: “who owns the Yoga 900?”. The choice is between you or the company/organisation you work for. Your answer determines whether the Yoga 900 gets automatically joined to the company’s IT network to use the systems there, or, if it is a machine for your personal use, it will be set up for you. Your answer determines which apps, settings and permissions will be used during the rest of the set up process.

    clip_image011

    Assuming that it is your Yoga 900, then the next step is to create your account on the machine. If you already have a Microsoft account, used on other PCs and/or Windows Phones, then enter your details here. If you don’t yet have a Microsoft account, you can use this step to create one. You can also elect not to have a Microsoft account associated with this machine at all, but use a “local” account that is unique to this Yoga 900. You do this by choosing the “skip this step” option.

    clip_image012

    The last step in the process is to choose your PIN, which is a faster way to log in than typing in a long, strong, password (you do have a long, strong, password, don’t you?).

    clip_image014

    And now you’re all set; Windows 10 will set up your default apps and bring you to the desktop:

    clip_image016

    The Start menu will probably look something like this, with a set of default apps:

    clip_image018

    These will be a mixture of apps provided by Microsoft and those provided by Lenovo for the Yoga 900. Which brings me to:

    Lenovo Software

    It’s no secret that I’m not a fan of the OEM practice of bundling a long list of software applications in with their machines. Lenovo is well-known for doing this. For the most part, I find such applications to be of limited, if not questionable, value. The first thing I usually do on setting up such a machine is to remove all such non-essential software. To be fair to Lenovo, they are trying to clean up their act, and the Yoga 900 comes with the shortest list of bundled applications that I’ve seen so far from them. Looking in the Windows 10 list of installed programs, I found the following:

     

    Application Type

    Application Name

    Lenovo Applications

    Lenovo Accelerator Application

    Lenovo Battery Gauge

    Lenovo Companion 3.0
    Lenovo Experience Improvement
    Lenovo FusionEngine

    Lenovo ID

    Lenovo Photo Master

    Lenovo Product Demo

    Lenovo QuickOptimizer

    Lenovo REACHit and SHAREit

    Lenovo Settings 3.0

    Lenovo Solution Center
    LenovoUtility
    OneKey Recovery

    User Guide

    Security & Productivity

    McAfee LiveSafe (trial)

    Microsoft Office 2016 (trial)

    Having a separate application for the User Guide seems somewhat pointless, as the User Guide is now integrated into the Lenovo Companion.

    Looking at the list of Lenovo applications, there’s a couple that I haven’t the faintest idea of what they do, and one that I can guess at. The unknowns are:

    • Lenovo FusionEngine
    • Lenovo Utility

    It would be nice to have a clear statement from Lenovo as to what these applications are intended to achieve.

    Lenovo Experience Improvement

    My guess is that the Lenovo Experience Improvement application is collecting and reporting to Lenovo non-personally identifiable statistical data, for example:

    • both the configuration and region when the system is first activated,
    • ongoing information on how often key components are used.

    Not everyone is happy with this sort of data-gathering, and those that aren’t can simply uninstall this application. However, it doesn’t overly bother me, and many manufacturers are doing it these days – even my printer is phoning home and reporting statistics. This kind of information helps manufacturers better understand how their products are being used and perform in the field, and this helps influence design decisions for future product generations.

    Lenovo Battery Gauge

    This is actually a useful extension to the standard battery control of Windows 10. It replaces the standard Windows 10 battery notification in the taskbar with a (somewhat clumsy) Lenovo design.

    clip_image020

    It’s useful, because it gives access to a “conservation” mode of charging, where the battery is only charged to 55-60%. This maximises the life of the battery. This mode is not available in standard Windows 10. However, the design of the Lenovo control could be improved. If the icon is touched or clicked, the full Lenovo Settings app is started, and the power section shown:

    clip_image022

    This uses a lot of screen real estate to display relatively little information. It’s also not obvious that not all the power controls are being shown here. You need to scroll down to see additional options, but there is no indication that the page is scrollable until you try to interact with it. I’ll have more to say about the Lenovo Settings app in a moment. But first, here’s how the same information is presented on the Yoga 3 Pro:

    clip_image024

    This is a much more compact method of displaying options to the user, and personally, I much prefer this approach to that of the Lenovo Settings app.

    Lenovo Settings

    In an ideal world, the controls for hardware specific features would be integrated into the Windows 10 Settings screens directly; everything would be accessible via the Windows 10 settings, which would be extended as required by specific hardware or features. In the days of Windows 7, this was done by extending the Control Panel applets with extra tabbed input panels.

    Now, in Windows 10 as it is at the moment, we have a bit of a dog’s dinner, where some settings are only accessible via the Lenovo Settings app, some are exposed as extra tabs in traditional Control Panel applets (for example, the Synaptics Touchpad settings), and some are directly accessible via Windows 10 Settings.

    The Lenovo Settings app has its own manner and style of user interface. It would be much more preferable if it followed the same style guide as Windows 10 Settings. That would help it to blend in with the “house style” of Windows 10, and not stick out like a sore thumb.

    In some cases, there are clickable links on the Lenovo Settings pages that invoke traditional Control Panel applets. Here, for example is the input settings page, with links under the “More” heading to invoke the mouse properties window or the Pen and Touch window.

    clip_image026

    Clicking on the “mouse properties” link should bring up the Synaptics tab of the traditional mouse Control Panel applet:

    clip_image028

    Well, it is invoked, but unfortunately the window is not brought to the foreground, and if the Yoga 900 is in tablet mode there is no indication on the Taskbar that the window even exists. This is not a good user experience.

    Another problem area in the Lenovo Settings app is that the settings do not always reflect reality. It is very easy, for example, to get into the situation where the Settings app claims that the keyboard backlight is “on”, when in fact it is “off” – and vice versa. Setting features via the keyboard seems to be independent of setting them via the Settings app, when good user interface design would seem to demand that all controls should be in lockstep and display the current actual settings at all times.

    Lenovo Companion

    • The Lenovo Companion app brings together the following areas:
    • Support (warranty, technical support, and community support)
    • System health (battery, storage, memory, and hardware diagnostics)
    • System update (automatic download and installation of Lenovo-specific updates)
    • Technical news, Lenovo-specific articles and news on apps made by or offered by Lenovo.

    I have found that I really only use the Companion app to check for system updates. For community support (i.e. accessing the Lenovo Forums and Knowledge Base articles), I will go directly to the Forums via a Web browser – it’s far faster and easier to use than accessing them via the Companion app.

    Lenovo Photo Master

    This appears to be an app developed for Lenovo by CyberLink. It allows you to browse your photo collection held on the Yoga 900, and to import photos to that collection from online services such as Flickr, OneDrive and Facebook.

    It is one of the many alternatives to the built-in Photos app of Windows 10. Given that the Photos app is still very limited in functionality (but supposedly still being developed and extended by Microsoft), many people seek out an alternative.

    Unfortunately, Photo Master is itself fairly limited. It does not support descriptive tags, held in photo metadata. So you can’t search for photos by using tags[1], or manage the tags in your photos. It does support tagging of people’s faces in photos – it can identify a face (but not who the person is), and you can then add a name to the face. It stores this information in the photos as metadata. However, it uses Microsoft’s proprietary People tag schema to do this. This schema was introduced by Microsoft back in Windows 7. Since then, an open standard for face tagging has been developed by the Metadata Working Group, and implemented in photo products such as Google’s Picasa, Adobe’s Lightroom and IDimager’s Photo Supreme. It’s a little unfortunate that Lenovo has not chosen to use this open standard, but has gone with a Microsoft proprietary approach (that itself seems to have been dropped by Microsoft since 2012).

    Lenovo QuickOptimizer and Lenovo Accelerator Application

    This was a separate application in the Yoga 3 Pro (OneKey Optimizer), but now it appears to have been split into these two components which are in turn integrated into the Lenovo Companion app. There is also an Optimizer icon placed on the Taskbar which can invoke two pop-up controls; one to launch the “full optimizer” (which invokes the Companion app opened to the “Optimize your IdeaPad” section) and an “App acceleration” control allowing you to choose which applications you wish to accelerate.

    clip_image030 clip_image032

    I have to say that I’m somewhat uneasy about using the app acceleration control in particular, especially after reading this review of the original Optimizer app, with its rather damning conclusion. I’ll be giving these applications a miss.

    Lenovo Solution Center

    This is another utility that previously led an independent existence, but which now can be invoked via the Companion app in the “Hardware Scan” section. Unfortunately, it’s an application designed for the traditional desktop environment, and is not aware of desktop scaling. The result being that it displays in a small window lost on the Yoga 900’s desktop (which here I have set to 200% scaling, rather than the recommended 250%. If it were to be at the recommended setting, then the LSC window would be even smaller):

    clip_image034

    LSC needs to be brought up to date for today’s world of high resolution desktops.

    Lenovo REACHit and SHAREit

    I’m not the target customer for these two apps. I live almost entirely inside the Microsoft ecosystem. I don’t own any Apple or Android products, and I use OneDrive, not DropBox or any other cloud storage service. Via OneDrive, I can easily share information with friends and family even though they may live equally exclusively in Apple or Android ecosystems. So REACHit and SHAREit seem to offer me no added value. As a result, I don’t use them.

    OneKey Recovery

    This is a system image backup and recovery utility. It can be invoked from within Windows, or directly from the BIOS via a physical button (recessed) on the right hand side of the Yoga 900. It can be used to take backups of a running system and restore them, or restore the Yoga 900 to its original factory state, using a recovery image stored on a hidden disk partition.

    Windows 10 (and Windows 8.1 before it) also has the ability to restore the Yoga 900 to its original factory state, so OneKey Recovery is no longer the essential utility that it once was. However, in the event of a complete failure of Windows, it can be a lifesaver, offering a restore to Windows 10 in its factory state at the push of a single button.

    Software summary

    With a few exceptions (e.g. the Battery Gauge), I remain somewhat unconvinced about the value-add of Lenovo’s software. For the most part, however, you can choose whether to use them or not, and uninstall them if you so wish.


    [1] Windows 10 does know about photo metadata, and you can use File Explorer to search on photo tags.

  • The Lenovo Yoga 900 – A Review

    Introduction

    Beginning in January 2008, Lenovo has introduced a range of consumer-oriented computers named IdeaPad. The range has a number of different series within it, each designed for a different purpose or user group. The Yoga series is a line of tablets and laptops. The name “Yoga” was chosen because the laptops have hinges that allow the screen to be fully folded back (up to 360°) to convert a laptop into a tablet. A Yoga laptop can also be placed in “tent” or “stand” mode for showing presentations or movies.

    The latest generation is the Yoga 900, introduced in October 2015. It is clearly the successor to the Yoga 3 Pro, which was introduced in October 2014. The Yoga 900 has almost exactly the same dimensions and design as the Yoga 3 Pro, including the unique Lenovo “watchband” hinge. For that reason, I’ve used the Yoga 3 Pro as the basis for comparison with the new Yoga 900 in this review. Compared to the Yoga 3 Pro, Lenovo has also made changes in the Yoga 900 design, both internally and externally, which I will point out in this review.

    I’ve been able to do this review because Lenovo has provided me with an example of the Yoga 900 in mid-September, ahead of the official launch on October 19, 2015. I’ve spent the past couple of weeks using it, and comparing it with a Yoga 3 Pro that I’ve had since January 2015.

    This post focuses on the Yoga 900 hardware and its performance. I have a separate post looking at the software environment of the Yoga 900, i.e. the setting up of Windows 10, and a look at the software bundled with the Yoga 900 by Lenovo. 

    Here’s a table that shows a quick comparison between the Yoga 3 Pro and the new Yoga 900:

    Yoga 3 Pro

    Yoga 900

    OS

    Windows 8.1 64/8.1 Pro 64

    Windows 10 64 / 10 Pro 64*

    Screen

    13.3” QHD+ 3200×1800 IPS, 300nits

    13.3”QHD+ 3200×1800 IPS, 300nits

    CPU

    Intel Core M 5Y70/5Y71

    Intel Core i7-6500U* /
    Intel Core i5-6200U

    Graphics

    Intel HD Graphics 5300

    Intel HD Graphics 520

    Memory

    8 GB DDR3L

    Up to 16GB DDR3L*

    Storage

    256GB/512GB SSD

    256GB* / 512GB SSD

    Audio

    JBL stereo speakers with Waves Audio certification

    JBL stereo speakers with Waves Audio and DOLBY Home Theatre certification

    Webcam

    720p, 30 fps

    720p, 30 fps

    Connectivity

    802.11 a/c Wireless
    Bluetooth V4.0

    802.11 a/c Wireless
    Bluetooth V4.0

    Battery Life

    44.8 Watt Hour – 7.2 hours

    66 Watt Hour – 9.2 hours

    Ports

    2xUSB 3.0 1xDC-in with USB 2.0 function, 4in1 card reader (SD, MMC, SDXC, SDHC), Micro-HDMI, Audio Combo Jack

    2xUSB 3.0 1xDC-in with USB 2.0 function, 4in1 card reader (SD, MMC, SDXC, SDHC), USB-C, Audio Combo Jack

    Weight

    1.19 kg. (2.62 lbs)

    1.29 kg. (2.84 lbs)

    Dimensions

    330 x 228 x 12.8mm
    (13” x 9” x 0.5”)

    324 x 225 x 14.9 mm

    (12.75” x 8.85” x 0.58”)

    Table 1
    *There is an i7-6500U, 8GB and 256GB SSD fitted on the Yoga 900 I have, and it is running Windows 10 Pro.

    Both the Yoga 900 and the Yoga 3 Pro are examples of what Intel calls the Ultrabook class of laptop. That is, they are ultrathin, using solid-state drives, low-power Intel Core processors, and (because of their thinness) do not have optical disc drives or full-size Ethernet ports. They are the Windows equivalent of Apple’s Macbook Air series.

    Unboxing

    On September 17, UPS delivered a rather plain box: white (on top) and orange (underneath), with four icons on the side representing the four Yoga configurations (Laptop, Stand, Tent, and Tablet).

    clip_image002

    clip_image004

    Like the box of the Yoga 3 Pro, it contains a slick piece of paper engineering – after taking off the lid, you fold back the two flaps covering the top, and as you do so, the Yoga 900 rises out of the box to greet you. This is a nice touch to the packaging.

    clip_image002[4]

    clip_image004[4]

    Underneath the Yoga 900 are compartments that hold the power adaptor, the special USB power cable, and a sleeve containing the quickstart user guide. In my example, the guide was missing, it may have still been in preparation. However, I didn’t really need it, since I’ve been here before, so I could get straight on with plugging in the adaptor and cable and setting up Windows 10 on the machine (see my separate post).

    clip_image006

    Before doing that, I thought it would be useful to compare the Yoga 900 side-by-side with the Yoga 3 Pro, so here are some photos of the two machines together. The Yoga 900 came in the Champagne Gold colour, while the Yoga 3 Pro is Clementine Orange.

    clip_image008

    Yoga 900 Externals

    As you can see from Table 1, the dimensions of the two machines are very nearly the same. The Yoga 900 (on the right in the photo below) is slightly narrower and thicker than the Yoga 3 Pro, but at a casual glance you wouldn’t see it.

    clip_image010

    As introduced with the Yoga 3 Pro, the hinge on the Yoga 900 is the distinctive “watchband” design, which I personally find appealing and which works smoothly and very well. Lenovo states that there have been improvements to the design in this generation.

    clip_image012

    Continuing on our tour of the externals, we come across the first marked difference on the left hand side of the machines. The Micro-HDMI port of the Yoga 3 Pro has been replaced with a USB-C port in the Yoga 900, which (according to the Yoga 900 User Guide) supports USB 3.0, native DisplayPort 1.2 video and VGA/HDMI output. Not (yet) having suitable USB-C cables or adaptors, I couldn’t test this out for myself. Nonetheless, I think that Lenovo is right to be forward-looking with adopting USB-C.

    clip_image014

    The other ports on this side of the machine remain the same. In the photo above, the first port can act as a standard USB 2.0 port, but it is also the charging port for the Yoga 900/Yoga 3 Pro. Lenovo provide a special USB cable for this purpose, which has a connector that is physically different from a standard USB male cable (it has a small “nub” on one side). The second port is a standard USB 3.0 port, while on the other side of the USB-C/Micro-HDMI port is the card reader port. Here’s a photo of the special USB charging cable connector (above) compared with a standard USB 2.0 connector (below):

    clip_image016

    Looking at the right-hand side of the machines, one thing immediately leaps out because of its absence. Unlike the Yoga 3 Pro, the Yoga 900 has no rocker switch for volume control.

    clip_image018

    Everything else is there – but no physical volume control switch. I’m a little surprised by this. It means that the only physical switches for volume control on the Yoga 900 are on the keyboard. For an ordinary laptop, that would be perfectly sufficient. However, this is a Yoga – when placed into one of the other modes (Tent, Stand or Tablet), the keyboard is disabled. Every other tablet (and smartphone) device that I’ve ever used has had a rocker switch on the side of the device used as a volume control; the Yoga 3 Pro has it, so why has Lenovo dropped it for the Yoga 900? On the face of it, this seems a strange design decision on the part of Lenovo.

    Other than that, the Yoga 900 has exactly the same controls and ports as the Yoga 3 Pro on this side of the machine. From the left in the photo above: the power button, a recessed button that activates OneKey Recovery (of which more later, in the post on the Yoga 900’s software); the display rotation lock button, the headphone jack socket, and a USB 3.0 port. This last port can also be used to charge devices such as Smartphones via a USB cable.

    Lifting the lids of the two devices reveals the next major difference; this time a welcome improvement. The Yoga 900 has a sixth row of keys – a line of dedicated function keys on the top row. It seems that Lenovo received negative feedback over the 5-row keyboard of the Yoga 3 Pro, so the traditional 6-row keyboard has been restored in the Yoga 900. An excellent decision that will please many keyboard jockeys.

    clip_image020

    The keyboard backlight now has two illumination levels in the Yoga 900, as opposed to the single level of the Yoga 3 Pro. However, there has also been a change to the design of the keys that I feel is a step backwards. As I think you can see in the photo above, the edges of the keys in the Yoga 3 Pro are translucent, whilst those in the Yoga 900 are solid black. This reduces the effectiveness of the backlight in the Yoga 900. For the sake of chic all-black design, backlight functionality has taken a hit. It’s a minor point, but I find the Yoga 3 Pro keys are better in this respect.

    The trackpad appears to be the same in both machines, with an area of 60mm x 90mm. It’s a Synaptics trackpad, that unfortunately has not been certified by Microsoft as a Windows Precision Touchpad, perhaps because it is slightly smaller than Microsoft’s recommended optimal size of 65mm x 105mm. This also means that the trackpad settings are not integrated into Windows 10 Settings. More on the trackpad and keyboard in the Yoga’s Modes: Laptop section.

    Turning our attention to the screen, both Yoga models have the same high-resolution (3200 x 1800) touchscreen displays, but Lenovo has improved the aesthetics by having a single piece of glass in the lid of the Yoga 900; the Yoga 3 Pro has a strip of black plastic running along the bottom edge. These high resolution screens are almost de rigeur in quality laptops and Ultrabooks these days, so it’s no surprise to see one in the Yoga 900. The display has a ratio of 16:9, which makes it ideal for some uses; less so for others. See my further thoughts on this in the Yoga’s Modes section.

    Both Yogas have a Windows button positioned below the display, for use primarily when in Tablet mode. Neither Yoga has haptic feedback for this capacitive button (unlike Lenovo’s ThinkPad tablets). This could simply be because it is physically impossible for Lenovo to fit a haptic mechanism in such a thin lid, but I do somewhat miss this feature.

    In comparison to the Yoga 3 Pro, the Windows button of the Yoga 900 is also more difficult to see in some lights. Of course, it could also be argued that, with the advent of Windows 10, the Windows button has become redundant, since, unlike in Windows 8.1, the Windows Taskbar with its Start button is always present – even in Tablet mode. It would not surprise me to see this button dropped altogether in the next generation of Yoga devices.

    At the top of the screen is the Yoga 900’s webcam; capable of 720p @ 30 fps (the same as for the Yoga 3 Pro), along with the dual-array microphone.

    The speaker grilles are positioned underneath on the Yogas. Those on the Yoga 900 are slightly larger than on the Yoga 3 Pro, although the specifications of the JBL speakers are the same.

    Yoga 900 Internals

    Lenovo heard feedback from customers that the performance of the Core M processor in the Yoga 3 Pro was slower than anticipated. Lenovo’s response is to include the latest (6th) generation of Intel Core processors, codenamed “Skylake”, in the Yoga 900. Two versions will be available in the Yoga 900 range; a Core i5 and a Core i7 model. These processors are a step up in speed and power compared to the Intel Core M processors used in the Yoga 3 Pro. See the Benchmarks section for comparative results.

    Skylake also introduces a new generation of the graphics processor architecture, and the Yoga 900 has an Intel HD Graphics 520 engine[1], which, as can be seen from the benchmarks, improves 3D graphics performance significantly over the Intel HD Graphics 5300 in the Yoga 3 Pro.

    The Yoga 900 can have up to 16 GB system memory installed – improving on the maximum of 8 GB of the Yoga 3 Pro. Storage for both Yogas is the same; either 256 GB or 512 GB SSDs can be specified. It’s a similar story for wireless connectivity; both will support 802.11 A/C Wi-Fi and Bluetooth version 4.0.

    The battery is another area where Lenovo has improved on the Yoga 3 Pro as a result of customer feedback. Like many others, I found the battery life between charges on the Yoga 3 Pro to be disappointing. Lenovo has increased the battery capacity of the Yoga 900 to 66 Watt hours. That is a third more capacity than that of the Yoga 3 Pro. The Yoga 900 is very slightly thicker and heavier than the Yoga 3 Pro (14.9 mm vs 12.8 mm and 1.29 kg vs 1.19 kg), but it achieves its increase of a third in battery capacity at a cost of only 15% extra thickness and 8% in weight. it’s a sacrifice I’m happy to make for the increased running time on battery.

    Both Yogas are equipped with cooling fans. See the benchmarks section for comments on effectiveness and noise.

    There’s one omission that I personally find a little disappointing: there is no built-in GNSS to feed GPS coordinate data to the Windows Location service. It’s a hobbyhorse of mine – I feel that mobile devices should have a GNSS chip fitted as standard. Downloadable maps in map and navigation apps are standard these days, but I still can’t use the Yoga 900 (or indeed the Yoga 3 Pro) off the grid without an additional Bluetooth GPS logger to track its position.

    However, that omission apart, the Yoga 900 is a very attractive looking Ultrabook, with an excellent display and connectivity options.

    Benchmarks

    Having attractive looks is one thing, but how does the Yoga 900 measure up in performance? I ran some standard benchmarks on both the Yoga 900 and the Yoga 3 Pro in order to have a comparison between them. I did a quick subjective performance test using a Digital Audio Workstation application that I run on my desktop PC. Finally, I ran a simple battery life test.

    PassMark Benchmarks

    PassMark Software provide benchmarking software and hardware. I downloaded their Performance Test 8.0 software and used it to run benchmarks on both Yogas. The results are shown in Table 2 below. I also downloaded HWMonitor from CPUID, to record the maximum temperature of the CPU reached when running the benchmarks.

     

    Yoga 900

    Yoga 3 Pro

    PassMark

    2214

    1575

    CPU Mark

    4439

    3628

    2D Graphics Mark

    410.5

    338.8

    3D Graphics Mark

    953

    392.9

    Memory Mark

    1771

    1598

    Disk Mark

    3201

    3208

    Max CPU Temperature

    71°C

    71°C

    Table 2

    In the results table above, it is clear that the CPU and graphics performance of the Yoga 900 over the Yoga 3 Pro is much improved, particularly for 3D graphics. Only the disk performance remains unchanged between the two machines.

    As a general principle, I don’t like fans in portable devices, and have expressly purchased tablets for myself that do not have them. Nonetheless, for Ultrabooks with the performance of the Yoga 900, it is probably inevitable that such a device will have a fan. During the running of the benchmarks, the fan on both machines could be heard. Subjectively, the loudness of both fans sounded the same to me. I did not find it intrusive – a hissing sound – and I think it would be at an acceptable level for most people.

    What is interesting from the table above is that the maximum temperature reached by the CPU in both machines during the running of the benchmarks is the same. The i7-6500U processor in the Yoga 900 will certainly be giving out more heat than the M 5Y70 in the Yoga 3 Pro. Given that the fans were equally loud, this would seem to support Lenovo’s claim that they have improved the cooling system in the Yoga 900.

    Windows System Assessment Tool

    The Windows System Assessment Tool was first introduced by Microsoft in Windows Vista as a means to compare the performance of the hardware of Windows PCs. For Windows Vista and Windows 7, Microsoft provided an applet (the Windows Experience Index applet) to display the results. Although Microsoft no longer provides this applet in Windows 8.1 and Windows 10, the assessment telemetry is still in place and can be used by third-party tools to display the Windows Experience Index. I used the WEI tool from ChrisPC to display the results for both the Yoga 900 and the Yoga 3 Pro.

    clip_image022

    clip_image024

    For the most part, the results from this set of benchmarks confirm the findings of the PassMark benchmarks. CPU, graphics, and memory performance is improved in the Yoga 900, whilst disk performance remains the same. For some reason the WSAT tool claims that 3D graphics performance is the same for both machines; I suspect that the PassMark tests are more rigorous, and give a truer picture.

    Digital Audio Workstation Test

    As a result of the improvements to the CPU, GPU and larger system memory, the Yoga 900 can tackle more demanding tasks than the Yoga 3 Pro. By way of a quick subjective experiment, I installed Cubase LE AI Elements 8 on the Yoga 900, and used it with a Cubase project that uses 10 virtual instruments in the HALion Sonic SE workstation, also running on the Yoga 900. This performed well.

    clip_image026

    Battery Life Test

    Lenovo claims that the Yoga 900 battery can last for 9 hours between charges when playing HD video at 200nits. I did a simple test of battery life under the following conditions:

    • Display always on at 50% brightness
    • Speakers at 100% volume with Dolby Audio on and set to music playback
    • Continuous music playback via Groove Music
    • Music streamed from a media server via WiFi

    Under these conditions, the battery lasted for 6.5 hours. Not the 9 hours claimed for by Lenovo, but certainly more than can be achieved by the Yoga 3 Pro under the same conditions.

    Performance summary

    As a result of this testing, it seems clear that the Yoga 900 will perform very well in activities involving both productivity (office work) and media consumption (watching movies/videos and listening to music). It can also be used for media creation work (digital audio). Battery life is improved over that of the Yoga 3 Pro.

    Yoga’s Modes

    A prime selling point of the Yoga is the fact that it can be folded into a variety of modes. At the time of introduction of the original Yoga back in September 2012, this was a unique innovation. Since then, the concept has been copied by other manufacturers such as Dell, HP, Toshiba and ASUS, which proves that imitation is indeed the sincerest form of flattery. It also clearly demonstrates that the concept is perceived to have market value. Lenovo followed up with the introduction of the “watchband” hinge in September 2014, and now with the Yoga 900 we can see both innovations in a mature form.

    These are the four modes of the Yoga:

    Laptop

    The traditional laptop mode is probably the starting point for most people, and the mode in which I suspect most people will be using it for the majority of the time.

    The Yoga 900 keyboard delivers in this mode. The extended keyboard, and its quality feel (something for which Lenovo has a reputation for), will please those who pound keyboards all day long.

    I am less positive about the trackpad. As mentioned earlier, this is a Synaptics device that has not been certified as a Windows Precision Touchpad by Microsoft. The result is that it is not integrated in Windows 10 Settings, and Synaptics mimics the required Windows 10 touchpad gestures in their own driver. I also note that there are many complaints about the software driver in the community support forums of Lenovo. I feel that Lenovo should get this trackpad properly certified and fully integrated into Windows 10.

    The display is excellent, high resolution, good colours, and, at 300nits, bright enough for me. It’s a 16:9 ratio display, so it’s ideal for watching movies. For office work (e.g. word processing in Word, Excel), I personally prefer at least a 16:10 ratio. Even better would be the 3:2 ratio of Microsoft’s Surface Pro 3 and Surface 3. The 16:9 ratio is also not ideal in the Tablet mode (see later). The Yoga 900 has a large bezel area surrounding the display. It should be possible to fit a 16:10 ratio screen that is the same width as the current display into the Yoga’s lid. If the (now redundant) Windows Button were to be dropped in the next Yoga generation, this would be very easy to do. The overall dimensions of the Yoga would then remain the same, but having a 16:10 ratio display would serve the Laptop and Tablet modes far better than the current 16:9 ratio display, in my opinion.

    Tent

    This mode is ideal for media (movies and videos) presentations, particularly in space restricted situations, e.g. on a shelf or an aircraft table. For viewing movies, of course, the 16:9 ratio of the display is now ideal. Couple the Yoga with a wireless presenter, and you can use this mode for PowerPoint presentations as well. In this mode the keyboard and trackpad are automatically disabled.

    Stand

    As an alternative to the Tent mode, the Stand mode can be used for media and PowerPoint presentations. It requires more space than the Tent mode, but the screen can be set to a greater range of angles for the best viewing experience. The keyboard and trackpad are automatically disabled in this mode also.

    Tablet

    The last mode is where the lid is completely folded back over the (disabled) keyboard, and to convert the Yoga 900 into a tablet. You can select to have Windows 10 automatically switch into Tablet mode, or to give you the option to switch manually. In this mode, the 10-point touchscreen comes into its own. However, I find that the size of the Yoga 900 (and the Yoga 3 Pro before it) makes for a slightly unwieldy tablet. While the overall size ratio is very close to that of an A4 pad of paper, it’s bigger, and it’s just too big for me. The 10.1 inch Lenovo ThinkPad 10 is much more my ideal size of tablet. The ThinkPad 10 also has an active digitiser and pen, which again I find important to have in a tablet. Artists also want pens with their tablets, and while many artists might prefer the larger size of the Yoga 900, without proper pen support, they will be crossing it off their list of devices to consider.

    Talking of A4 pads of paper brings up one last point. One of the frequent uses of a tablet is for reading books or magazines. And once again, the 16:9 ratio of the Yoga 900 provides (in my view) a diminished reading experience over devices with 16:10 ratios (e.g. the ThinkPad 10) or 3:2 ratios (e.g. the Surface 3). Pages are rendered longer and narrower in 16:9, and the reading experience suffers as a result.

    clip_image002[6] clip_image004[6] clip_image006[4]

    I would certainly make use of the tablet mode of the Yoga 900, but for me, and my usage patterns, it would not be the most frequently used mode. Still, having the option is something that a traditional laptop could not offer me.

    Overall Conclusions

    In my opinion, the Yoga 900 is a clear advance over its predecessor, the Yoga 3 Pro. Lenovo has listened to customer feedback and successfully addressed the major weak points of the Yoga 3 Pro, while maintaining its style and design quality. The plus points are:

    • Higher performance suitable for a wide range of consumer and business users
    • Improved keyboard
    • Improved battery life between charges
    • Excellent display
    • Build quality and style
    • Flexibility in use

    There are some minus points (in my view):

    • The trackpad is not certified as a Windows Precision Touchpad
    • The physical volume control switch has been dropped.
    • Few Lenovo apps deliver real value-add (see this post for details).

    And perhaps Lenovo could give consideration to the following for the next generation of the Yoga:

    • Move from a 16:9 screen ratio to at least 16:10, if not 3:2.
    • Include an active pen option in the Yoga 900 range.
    • Include a GNSS chip to deliver GPS coordinates in real-time to the Windows Location service.
    • Put back the volume control rocker switch.

    It is a fine example of the Ultrabook class of computer. It also offers additional flexibility with the configurations that it can be folded into. I like it.


    [1] Yes, the Yoga 3 Pro has Intel HD Graphics 5300, but despite being a higher number, it has a lower performance. Intel has changed their numbering scheme “in order to reduce confusion”. It seems to me to have done precisely the opposite.

  • Microsoft’s Big Day

    Microsoft had a big day of product announcements yesterday. I watched the videostream to see and hear what they had to say.

    Product announcements can be tricky things to do well. Too often they can be mind-numbingly boring, and Microsoft has been guilty of doing plenty of those in the past. However, I have to say that – for the most part – Microsoft did a very good job. Agreed, the first few minutes did not bode well. The event opened with the typical corporate aspirational video, followed with a welcoming introduction from Terry Myerson, Microsoft’s Executive Vice President of the Windows and Devices Group. Gawd love him, he’s clearly doing a good job at Microsoft, but an inspirational speaker he is not. He opened with some facts and figures about the takeup of Windows 10 in both the consumer and business markets, then segued into talking about Xbox One and finished by introducing a demonstration of a HoloLens game. The demonstration looked pretty impressive, but questions remain about the experience that the wearer of the HoloLens actually sees. Time will tell.

    Following that was a video and then a product presentation of the next generation of the Microsoft Band given by Lindsey Matese from the team that developed the product. She did a reasonable job, and there were whoops and cheers from the crowd, but my attention kept wandering. Perhaps it’s because the Microsoft Band and the Microsoft Health cloud service behind it is currently focused on athletes. If a focus on pensioners’ healthcare were to be added, then I’m sure that I would be more interested.

    Right, we are now 30 minutes into the product announcement, and so far, it’s your typical corporate event. Now, Myerson moves on to talking about Lumia and Surface, and introduces Panos Panay (head of engineering of all premium Microsoft devices), and things move up a gear or three.

    Panay is a showman. He is passionate about his products, and there’s more than a whiff of the preacher about him. He works the crowd (and the crowd are already a noisy bunch) and they respond enthusiastically. Part of me hates this style of presentation, because it’s so nakedly manipulative – like an evangelical prayer meeting – and part of me can’t help admiring it, because he does it so well. It’s helped, of course, by the fact that when you get down to it, the products mostly stand up to the hype.

    He starts with the Lumia phones: the 950 and 950XL.

    Panay introduces Bryan Roper to demonstrate the Continuum feature of the new Lumia phones, and once again I think this is not your father’s Microsoft product announcement. Once again, I am struck by my ambivalence towards Roper’s style of presentation. Roper reminds me of the old-style market trader, with his patter. I should hate it, but I am won over by the corniness of it, by his humour, and by the fact that he really does demonstrate (with consummate ease) why Continuum has the potential to turn the Windows Phone business around and grow the market share in the Business and Enterprise markets.

    Back to Panay to wrap up the Lumia part of the presentation, and then he says: “So, I guess you want to talk about Surface?”.

    He starts with a review of how well the Surface Pro 3 has done in the market (“98% of people who use Surface Pro 3 recommend it”), and then unveils the Surface Pro 4. He proceeds to walk us through the technology of the Surface and the Surface Pen, and throws in a little dig against the Apple Pencil, which is loved by the home crowd. After 20 minutes devoted to the Surface Pro 4 and related products, he asks: “Do you want to talk about another product?”.

    This is his cue to move into the final part of his presentation and introduce the Surface Book – Microsoft’s entry into the 2-in-1 Laptop market. The crowd goes wild.

    After a further gripping presentation on the Surface Book, he is finished, and after a final video, the floor is given over to Satya Nadella (Microsoft’s CEO) to wrap up.

    Panay and Roper delivered, and lifted that product announcement up several levels.

  • Groove Music – Amnesia in Action

    Microsoft has released a new version of its Groove Music app (version 3.6.1210.0) for Windows 10. They’ve also introduced yet another bug into it, a showstopper, as far as I’m concerned.

    Groove keeps losing my entire album collection, and trying to rebuild it in a never-ending cycle.

    I have 1,000+ albums stored on a Windows Home Server 2011 system, and connected to it are four Windows PCs (desktop, laptop, a Windows Tablet and a Surface 3), all running Groove and Windows 10. On each of the connected devices, the root music folder on the WHS2011 system is defined as a music library (and hence defined as a watched folder – in my case, \\DEGAS\Music – within Groove on each system).

    Groove 04

    Now that all the instances of Groove have been updated to version 3.6.12.10.0, what will happen is that when I’m viewing my Albums, the albums will suddenly disappear, Groove will say there are zero albums available offline, and  display the “Get some music” message.

    Groove 02

    After some time (30 minutes?), or a restart of the app, Groove will start re-indexing the music folders and albums will start appearing.

    Groove 03

    This goes on (slowly!) until all the albums have been scanned from the WHS2011 folders, at which point they will all suddenly disappear again and the process starts over.

    This is happening on three all four of the PCs. Interestingly, the Surface 3 is not losing the albums. However, it’s also not displaying the correct number of albums held in my music library. I have 1,103 albums in my collection; according to Groove on the Surface 3, I only have 1,084. I suspect that this instance of Groove isn’t actually watching my watched folders… Addendum: I forced the Groove on the Surface 3 to rebuild its index, and now the same thing is happening on the Surface 3 as on the other PCs.

    The 3.6.12.10.0 version of Groove is also not always displaying the “Adding music” notification when music is being added.

    I feel that Microsoft is not testing this app sufficiently well; I wonder whether anyone on the testing team bothers to test it with a library held on a Windows Home Server 2011 system.

    I don’t mind being a beta tester when software is in beta; but Windows 10 and the Microsoft apps are now released. Groove is still not fit for purpose.

    I have also sent this information in as feedback to Microsoft via the Windows 10 Feedback app. Whether this will result in a fix remains to be seen.

    Apparently, Microsoft has stated that for Windows 10 Home users, all operating system and app updates will be automatically installed, and this cannot be overridden by the user. That’s a bit worrying, since a bug in a new component can cause immediate damage. We don’t get the option to delay updates and check whether it’s safe to let installations proceed.

    Addendum 18 August 2015: Groove is now up to version 3.6.1239.0, but the issue is still present…

    Other people are also reporting this issue occurring for music collections held on both WHS 2011 and Windows Server 2012 systems, so I’m not the only one for whom this is a showstopper.

    Addendum 19 August 2015: This latest version of Groove running on my Surface 3 refuses to find any local files (including the collection on WHS 2011) at all. And it’s a hit and miss affair on my other systems as well. Groove on my desktop claims my collection has 1,109 albums available offline; on my Yoga 3 Pro, Groove says I have 1,112 albums, and on my ThinkPad 10, Groove says I have just 644 albums.

    Addendum 20 August 2015: after 36 hours(!) of adding files, Groove on my ThinkPad 10 now says I have 1,108 albums available offline. So what’s it to be? 1,109, 1,112, or 1,108? All instances of Groove are looking at exactly the same collection; one might think that they could agree on the correct total of albums. Oh, wait a minute, Groove on the Desktop PC has just lost the index again, and has restarted to index the collection, While Groove on the Surface 3 still resolutely refuses to see any albums at all…

    I’m sorry, but this software is absymal.

  • Windows 10

    So, the great day is here; Windows 10 has been unleashed.

    Microsoft is in full Dr. Pangloss mode at the moment, trumpeting that Windows 10 is the best of all possible worlds.

    Forgive my cynicism, but from what I have seen so far, I think it’s more of a curate’s egg.

    The one saving grace is that it might improve over time, but going on Microsoft’s past performance, I’m not holding my breath. Having said all that, I will be updating all our windows devices to Windows 10, but not without regrets.

  • Media in Windows 10 – Stepping Backwards?

    Just a couple of days to go before the launch of Windows 10, and Microsoft has blogged about the built-in apps present in the new operating system. Microsoft describes the apps as “great”. I think many of us would beg to differ; we are finding that the media apps in particular are a step backwards from those that are in Windows 8.1.

    Barb Bowman goes into detail about the shortcomings, and, if using Windows to play back your media is important to you, you should definitely check out her post.

    In addition to these shortcomings, the Windows 10 Photos app is pretty abysmal. You can’t browse individual folders of pictures, it will only display pictures arranged by date. Interestingly, browsing by folders was originally in the app, but it has now been removed by Microsoft. I notice that the advert in the Microsoft blog post still shows the older version of the app, with folder browsing present:

    Windows 10 08

    Either Microsoft are being disingenuous here, or someone’s been sloppy, because the Folder view is missing from the latest version (and has been for some months now):

    Windows 10 09

    So where has the Folders view gone? I need it back – it makes it impossible to find stuff without it (and there is still no possibility to search photo metadata tags in the app).

    Frankly, with the current state of this app, I find it next to useless, and use other photo apps in preference. However, Windows 10 will force you to use it in certain circumstances. For example, if I want to add someone’s picture to their contact details in the People app, Windows 10 will bring up the Photo app so that you can select the picture you want to use. Without a folders view, I have to use File Explorer to find out the date taken of an image, and then use the Collection view in the Photos app to scroll to the date of the image to copy it into the People app. This is extremely cumbersome, and far from fast and fluid.

    It almost gives the impression that Microsoft teams don’t actually test out the use cases… I am not impressed.

  • Windows 10 Looms…

    We are just three weeks away from Microsoft launching Windows 10 on the 29th July. The tech media has plenty of articles discussing the pros and cons, and now the “should I upgrade to Windows 10” articles are starting to appear in the mainstream press. Here’s one from the UK’s Telegraph. It’s actually surprisingly positive:

    Windows 10 for desktop is a massive improvement over Windows 8. It builds on the more intuitive aspects of Windows 7 and Windows 8, combining the familiarity of the Start menu with a number of new features that genuinely seem to improve user experience, such as Edge and Cortana.

    It’s also surprisingly accurate (I’ve begun to despair at the quality of what passes for technical journalism these days, even in the tech press), although in some places I would have a different take. For example:

    When used on a tablet or smartphone, Windows 10 is not hugely different from Windows 8; most of the changes are under the hood. However, small improvements in usability should make learning the system less of a chore for the uninitiated.

    As a user of Windows 8.1 on various tablets, I would disagree with the first part of this statement. There are substantial changes, and the changes are not under the hood, but very much in your face. The Charms bar of Windows 8/8.1 has gone and been replaced by the Action Centre, which holds notifications and is the entry point to Windows settings. Windows 10 also introduces the dreaded “Hamburger” button. These and other changes represent a major shift away from the design language pioneered in Windows 8/8.1 and in Windows Phone 8/8.1.

    So for those of us that use Windows 8.1 and are completely comfortable with it, the move to Windows 10 is going to mean changes, and the relearning of our muscle memories. People who use Windows 7, on the other hand, are, I think, going to find it easier to adapt, because Windows 10 is very much closer to what they are used to.

    After trying out the previews of Windows 10, I wrote, back in April, that I just didn’t like it. There seemed to be too many features of Windows 8.1 that had been removed or changed.

    Now, twelve weeks and several preview builds later, I am somewhat less anxious. I have moved three PCs over to Windows 10. A laptop, a tablet and lastly, and most recently, my main workhorse, my Desktop PC. I have left my Surface 3 tablet running Windows 8.1; I will wait until the official release of Windows 10 before upgrading it.

    I still miss the Smart Files feature of Windows 8.1, and the new version of this feature probably won’t appear in Windows 10 until late 2016. I will also be going through a period of relearning how to use my tablets.

    Will the pain be worth the gain? In some areas, definitely yes. Windows 10 introduces native support for the FLAC audio and MKV media container formats. Both of these are important to me for the future of my music and home cinema systems. However, what Microsoft gives with one hand, it taketh away with the other. The “Play to” feature of Windows 8.1 is renamed to “Cast to” in Windows 10, and this function will have fundamental changes.  It appears as though Microsoft has removed DLNA DMR devices from system-level control (e.g. the Devices item in the Win 8.1 Charms bar), and demoted that function to needing to be controlled on an app-by-app basis.

    That’s all very well if app developers actually take account of it. I note that Microsoft’s Music app does not do this, and I also note that the Microsoft spokesperson uses the qualifier “eventually” in the context of support by the Microsoft app. That could mean it will be available on July 29 or it could mean in five years time. That does not give me a warm feeling.

    The Music app has recently been rebranded by Microsoft as the Groove Music app. It’s still primitive, and does not even have the capabilities of the venerable Windows Media Player, Microsoft’s Windows desktop application that last had an update back in 2009. For example, as a lover of Classical music, I want to be able to search and sort my music collection by composer. I can do this in Windows Media Player – in Groove? No, not yet – and I suspect not ever.

    Microsoft keep saying that their media applications will have a constant stream of improvements, but they’ve been saying this for a very long time now, with precious little result.

    So in summary, the underlying platform of Windows 10 is good, with new features that promise much. It remains to be seen whether Microsoft and other players will exploit that platform with a new generation of apps that deliver value and delight.

  • Left Hand – Meet Right Hand…

    Once again, Microsoft demonstrates that its left hand seemingly hasn’t got a clue what its right hand is doing.

    The OneDrive team has been making “improvements” to the OneDrive service. A couple of weeks ago they blogged about these.

    A couple of days ago, Martin tried to send some photos of the garden to a friend. He uses Windows Live Mail (WLM) as his email program. This has a very nice feature that allows the easy creation of a photo album in an email, and it uses OneDrive. What happens is that WLM will create a folder in your OneDrive to hold the full-size photos, upload those into OneDrive for you, and use thumbnails in the email message. So the email is small and efficient, and the recipient can view the photos in the OneDrive folder.

    As I say, it’s a nice feature, and very easy to use.

    Except that this time, the email got stuck in WLM’s outbox; it would never complete the publishing process. We tried it a couple of times, and the result was always the same.

    It turns out that this problem is hitting a lot of people who are using the Photo Album feature in WLM. It’s been caused by a change made by the OneDrive team in the OneDrive service.

    Clearly, no-one in the OneDrive team uses Windows Live Mail. It’s probably too old-school for them. I have a strong suspicion that Microsoft would love to drop WLM and the rest of the Windows Essentials software suite. It hasn’t had an update for several years now.

    The big question now is what will Microsoft do? Will the OneDrive team fix the issue, and restore the photo album feature to WLM users? Or, as I fear will be the case, will this just be ignored in an attempt to shift users away from WLM and onto the Mail app that will be delivered in Windows 10? Conspiracy theorists will probably surmise that this breaking of WLM is a deliberate move on the part of Microsoft. I suspect it was probably unintentional, but it does now provide a useful lever to Microsoft to drive users away from future use of WLM. So I don’t think we will see a fix…

    Addendum: 8 July 2015. Well, I may be wrong. It looks as though the issue has been fixed. No official word from Microsoft, one way or another, but photo albums do now seem to be getting through…

    Addendum: 13 October 2016. It turns out we only had a temporary reprieve. What appears to be happening is that Microsoft is making changes to its Outlook infrastructure in the cloud, and these break the photo feature in WLM. There’s no chance that Microsoft will reverse these changes, and equally no chance that they will adjust WLM to fix the issue. Sigh.

  • Reading Between The Lines

    Microsoft’s Joe Belfiore has published a blog post today that has caused a slight disturbance amongst the company’s fans: Your Windows 10 PC will love all the devices you own.

    The reason for their discomfiture is that Microsoft is intent on bringing features, which hitherto have been unique to Windows, to rival smartphone operating systems. Personally, I think it’s an understandable strategy, and one that Microsoft has already shown that it wants to pursue.

    However, the post also caused me some discomfort, but not for the above reasons. My hackles went up with Belfiore’s opening sentence:

    Whether it’s a 3-year-old printer or projecting to your brand new TV with Miracast, we’re building Windows 10 to be terrific at connecting all your devices.

    Mr. Belfiore seems to be implying that a 3-year-old device is pretty well obsolete, and at the limits of supportability. I have an HP Laserjet 5MP printer that is still going strong, 20 years after I bought it. It almost sounds as though it will be more by luck than judgement that such devices will continue to work in Microsoft’s brave new world of Windows 10.

    The other part of the post that caused a slight intake of breath was where he wrote:

    Join the Windows Insider Program to try out the Phone Companion app on a new Windows 10 Insider Preview build we’ll flight out in a few weeks.

    “…flight out”? That’s a new verb to me, and a particularly ugly one to boot. What’s wrong with simply saying “we’ll release in a few weeks”? I realise that language constantly evolves, but does it have to do so in such awkward ways? However, I’m probably fighting a lost cause for British English here. I remember, with a shudder, the first time I heard an American airline stewardess announce on arrival in America that we should deplane. That was years ago, and I still haven’t got used to it.

  • How Not to Delight a Customer

    According to an article in Forbes, delighting the customer is not just profitable, but hugely profitable. It’s a win-win situation, both for the companies who pursue ways to delight the customer, and for the customers themselves.

    I’ve just been on the receiving end of the opposite experience: disappointing the customer; and the company who provided this experience was Microsoft.

    When the Surface 3 was announced, I wrote that it promised to be a good machine. It would suit me very well indeed. As a result, I pre-ordered a Surface 3, and it duly arrived on the release date of the 7th May.

    It is indeed a very nice machine, so where’s my disappointment? Well, Microsoft advertise the machine as including a one year subscription to Office 365 Personal. The fine print advises that the subscription is:

    Available on Surface 3 with Windows 8.1 purchased prior to December 31, 2015. While supplies last. Office activation required within 6 months of Windows activation date.

    As it happens, I had already purchased a one year subscription to Office 365 Personal back in February. The subscription allows Office to be installed on two machines, a PC and a Tablet (which can also be a Windows Tablet, such as the Surface 3).

    On the Office site, there’s a section where you can enter a product code key to renew/extend your Office 365 Subscription. So I tried that, and entered the Office product key that the Surface 3 told me it had. Nothing happened once I clicked the “Continue” button. The expiry date of my subscription remains as February 2016.

    I had a chat with Office Support, and was told that the Surface 3 Office 365 Personal subscription cannot be used to extend a current subscription; it can only be used by creating a new Microsoft Account specifically for my Surface 3.

    That seems particularly pointless – I don’t want to create a new Microsoft Account for my Surface 3 – I want to use my existing Microsoft Account on all my devices, and access all my documents in my OneDrive space. The subscription offer is thus worthless to me, and seems to me to skirt close to false advertising on Microsoft’s part. 

    And what is really annoying is that apparently the other way round works without problems. That is, had I first set up my Office 365 Personal account using a Surface 3 product key, and then purchased a year’s subscription, the purchase would have extended my subscription by a year.

    Thanks a bunch, Microsoft. Consider me very disappointed.